Splunk IT Service Intelligence Certified Admin

Splunk IT Service Intelligence (ITSI) Certified Admin exam is the final step towards completion of the Splunk ITSI Certified Admin certification. This app-specific certification exam evaluates a candidate’s knowledge and skills of the installation and configuration of Splunk's app for IT Service Intelligence (ITSI). This certification demonstrates an individual's ability to deploy, manage, and utilize Splunk ITSI to monitor mission-critical services. A Splunk IT Service Intelligence Certified Admin has skills to install and configure Splunk's app for IT Service Intelligence (ITSI), including ITSI architecture, deployment planning, service design and implementation, notable events, and developing glass tables and deep dives. 

Recommended Prerequisite Courses:

Candidates for this exam are recommended to complete the lecture, hands-on labs, and quizzes that are part of the:

Either

• Splunk Enterprise System Administration

• Splunk Enterprise Data Administration

 Or 

• Splunk Cloud Administration course

And

• Implementing IT Service Intelligence

Here, the Implementing ITSI course focuses on the use of ITSI to monitor mission-critical services. Major topics include ITSI architecture, deployment planning, installation, service design and implementation, configuring entities, notable events, and developing glass tables and deep dives.

Course Structure

The topics covered in this exam include: 

Topic 1: Introducing ITSI 5%

Topic 2: Glass Tables 5%

Topic 3: Managing Notable Events 10%

Topic 4: Investigating Issues with Deep Dives 10%

Topic 5: Installing and Configuring ITSI 10%

Topic 6: Designing Services 5%

Topic 7: Data Audit and Base Searches 5%

Topic 8: Implementing Services 5%

Topic 9: Thresholds and Time Policies 5%

Topic 10: Entities and Modules 5%

Topic 11: Templates and Dependencies 5%

Topic 12: Anomaly Detection 5%

Topic 13: Correlation and Multi KPI Searches 5%

Topic 14: Aggregation Policies 5%

Topic 15: Access Control 5%

Topic 16: Troubleshooting ITSI 10%

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