policy was last updated on November 13th 2018
The purpose of
use personal information collected via this website, as well as the choices you
can make about how your personal information is used. By submitting your
personal information to this website, you are confirming that you have read and
personal information outlined in it. TestPrepTraining reserves the right to
modifications will apply to all information collected by TestPrepTraining,
including previously collected information.
policy applies to the website only and does not cover information collected on
of and must be read in conjunction with the website's Terms and Conditions. If
you do not agree to the Terms and Conditions in their entirety, please do not
use this website.
Who we are:
is a private online test preparation company, who will be known as the
‘controller’ of the personal data you provide to us.
Contact: [email protected]
General Data Protection Regulation (GDPR) and your
rights to privacy:
has committed to work with the European Data Protection Authorities to ensure
our practices are compliant with the General Data Protection Regulation (GDPR).
TestPrepTraining continually works to maintain GDPR compliance. We understand
our role as a controller of EU personal data and take seriously our
responsibility to maintain oversight of privacy and security practices and
securely process data. We have implemented the required GDPR controls
throughout the organization.
You have the
right to request more information on what data we have and how we use it, or
for us to delete information that you previously shared with us. Should you
practices please contact us at [email protected]
If you are not
satisfied with our response or believe we are processing your personal data not
in accordance with the law you can complain to the Information Commissioner’s
Personal information collected on our website
browse our website but do not register and/or have not registered in the past
do not have to provide any personal information to browse this website. Any
information you do provide (for example in help forms) is optional: name,
position, exam type, test date, Email address and phone number.
register to our website or have registered in the past agree to provide the
following information: Email address and full name. Providing additional
information detailed above is optional.
make a purchase: Information required by our credit card processor: Full name,
email address, billing address, phone number, credit card/ PayPal details, IP
Address, and cookies when applicable.
Other types of information collected on our website
other online tracking technologies are small bits of data or code that are used
to identify your browser when you use and interact with our websites and other
services. They are often used for remembering your preferences or to remember
you’re logged in. Cookies do not contain information that is, in itself,
personally identifying; they merely provide certain features, such as tracking
sales performance of our affiliates and partners. All visitors are subject to
cookies use on the TestPrepTraining website by default.
Which cookies do
we use and why?
cookies: When you visit our website we may collect tracking information, such
as your browser type, the type of operating system you use, the name of your
Internet service provider, and the pages you visited on the site.
cookies and similar technologies: These collect information about your use of
our websites and apps, and enable us to improve the way they work. These
technologies (e.g. Google Analytics) allow us to increase the functionality and
user-friendliness of our website and to better tailor our website to your
needs. For example, we may want to know how long the average user spends on our
website or which pages get the most attention. Information such as this will
only be used in aggregate form and will not identify you personally.
cookies and similar technologies: These cookies collect information about your
choices and preferences and allow us to remember things like your username to
make the login process more convenient, and allow us to customise the services
you have accessed.
Web beacons and
tracking pixels: These are bits of data that count the number of users who
access a website or web page and can also allow us to see if a cookie has been
activated. Web beacons used on web pages or in emails allow us to see how
successful a page has been, or whether an email message was successfully
delivered and read in a marketing campaign. Web beacons are also used to verify
any clicks through to links or advertisements contained in emails, which we may
use to help us identify which emails are more interesting to you.
Tracking URLs are a special web link that allows us to measure when a link is
clicked on. They are used to help us measure the effectiveness of campaigns.
How to block or
remove cookies on your browser:
browsers are set to accept cookies by default, but you can change your settings
to notify you when a cookie is being set or updated, or to block cookies
altogether. Please consult the “Help” section of your browser. Please note that
by blocking any or all cookies, you may not have access to certain features,
content, or personalisation available on our websites or apps.
who practice any test have a detailed log of their practice which includes:
Time Stamp of
Number of tests
Number of tests
is analysed for the purpose of providing customers with personalised
recommendations for successful test preparation. For example, if the
TestPrepTraining experts see that a customer may have purchased the wrong
product for their test, they may refer to the customers test practice
information to see which tests the customer has been practicing with. If a
customer reaches out for assistance, their previous test practice information
enables our experts to give a personalised recommendation for further practice.
test practice information may be anonymously collated and analysed to check
which tests are required for specific assessments, test providers or
institutes, for the purpose of making recommendations to other users.
What we use your data for
These are the
purposes that we use your data for:
To ensure that
you have access to the most relevant practice material
To ensure your
success and satisfaction using our practice material (for example: reviews and
Anonymously as a
basis for future practice material recommendations
How long we keep your data
will be kept with us until you notify us that you want it deleted
Who we share your data with:
does not sell or rent any information provided by visitors to any 3rd party.
may disclose information if we in good faith believe that such action is
necessary to (1) comply with the law or with legal processes; (2) protect and
defend our rights and property; (3) protect against misuse or unauthorized use
of the website; or (4) protect the personal safety, property, or rights of our users
or the public.
Children's Online Privacy Protection Act
No one under the
age of 13 should provide any personal information. In general, TestPrepTraining
does not knowingly collect personally identifiable information from children
under 13. If in limited circumstances we do knowingly collect personally
identifiable information from children under the age of 13, we will do so only
with verified parental consent prior to collection. In the event that we learn
that we have collected information from a child under the age of 13 without
verification of parental consent, we will delete this information from our
database as quickly as possible. If you believe the website has any information
about an individual under the age of 13, please contact us at [email protected]