Salesforce Community Cloud Consultant Exam

Salesforce Community Cloud Consultant exam has been built for consultants with experience to implement and consult on the Salesforce Communities applications. They work in a customer-facing role. The purpose of the exam is to validate individuals who want to showcase their skills and expertise to design, configure, build, and implement Salesforce Communities applications, with the help of declarative customization capabilities of the Communities platform. The Salesforce Community Cloud Consultant exam meets the customer business requirements which are maintainable and scalable, and also contribute to long-term customer success.

Who should take the exam?

The Salesforce Community Cloud Consultant Exam is relevant for customers, partners, employees, and anyone interested in demonstrating competence with Community Cloud. For qualifying the Salesforce Community Cloud Consultant exam, candidates must have earned the Salesforce Administrator credential.

Skills Required

• Candidate has experience using the Salesforce Communities applications.
• Candidate should be able to troubleshoot and solve platform issues.
• Candidate should have 6 months of hands-on experience administering or developing on the Salesforce Community Cloud platform.
• Candidate should possess facilitation and consultative skills at a technical level.
• Candidates may work internally as an employee or as a consultant. 

Course Outline

The Salesforce Community Cloud Consultant Exam covers the following topics - 

• Implementation: 22%
• Sharing and Security: 20%
• Community Setup: 18%
• Experience Builder: 12%
• Community Management: 11%
• Content: 9%
• Templates and Use Cases: 8%

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