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Salesforce Business Analyst

Salesforce Business Analyst

Free Practice Test

FREE
  • TypeExam Format
  • No. of Questions5
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice

Practice Exam

$11.99
  • TypeExam Format
  • No. of Questions85
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam

Online Course

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  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
  • No of videos-
  • No of hours-
Not Available

Salesforce Business Analyst 


The Salesforce Certified Business Analyst exam has been developed for Business Analysts with Salesforce experience. The candidates should have a good understanding business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions which drive business improvements.


Experience Required

The Salesforce Certified Business Analyst has the following experience:

  • 2 years of Business Analyst experience, including demonstrated success owning and delivering business process improvements
  • 2 years of Salesforce Platform experience 


Knowledge Required

  • Familiar with the Salesforce implementation lifecycle.
  • Understand Salesforce environment best practices.
  • Experience in a given industry environment.
  • Understand facilitation and documentation techniques.


Exam Outline

The Salesforce Business Analyst Practice Exam covers the following topics - 

  • Domain 1 - Customer Discovery (17%)
  • Domain 2 - Understand Collaboration with Stakeholders (24%)
  • Domain 3 - Understand Business Process Mapping (16%)
  • Domain 4 - Understand Requirements (17%)
  • Domain 5 - Understand User Stories (18%)
  • Domain 6 - Understand User Acceptance (8%)

Exam Format and Information

Exam Name Salesforce Business Analyst
Exam Code Winter'23
Exam Duration 105 mins
Exam Format Multiple Choice and Multi-Response Questions
Exam Type Cloud Computing
Number of Questions 60 Questions
Eligibility/Pre-Requisite NIL
Exam Fee $200 USD (plus applicable taxes)
Exam Language English
Pass Score 72% and above

Salesforce Business Analyst FAQs

The Salesforce Certified Business Analyst exam has been developed for Business Analysts with Salesforce experience. The candidates should have a good understanding business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions which drive business improvements.

The Salesforce Certified Business Analyst has the following experience:

  • 2 years of Business Analyst experience, including demonstrated success owning and delivering business process improvements
  • 2 years of Salesforce Platform experience 


  • Familiar with the Salesforce implementation lifecycle.
  • Understand Salesforce environment best practices.
  • Experience in a given industry environment.
  • Understand facilitation and documentation techniques.
  • Plan discovery activities based on key stakeholders.
  • Map business processes, elicit requirements and write user stories.
  • Demonstrate effective written and verbal communication skills when working with business and technical stakeholders at all levels of the organization.
  • Apply strong analytical and problem-solving skills.

 

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