Salesforce Business Analyst
Salesforce Business Analyst
Salesforce Business Analyst
The Salesforce Certified Business Analyst exam has been developed for Business Analysts with Salesforce experience. The candidates should have a good understanding business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions which drive business improvements.
Experience Required
The Salesforce Certified Business Analyst has the following experience:
- 2 years of Business Analyst experience, including demonstrated success owning and delivering business process improvements
- 2 years of Salesforce Platform experience
Knowledge Required
- Familiar with the Salesforce implementation lifecycle.
- Understand Salesforce environment best practices.
- Experience in a given industry environment.
- Understand facilitation and documentation techniques.
Exam Outline
The Salesforce Business Analyst Practice Exam covers the following topics -
- Domain 1 - Customer Discovery (17%)
- Domain 2 - Understand Collaboration with Stakeholders (24%)
- Domain 3 - Understand Business Process Mapping (16%)
- Domain 4 - Understand Requirements (17%)
- Domain 5 - Understand User Stories (18%)
- Domain 6 - Understand User Acceptance (8%)
Exam Format and Information
| Exam Name Salesforce Business Analyst | Exam Code Winter'23 |
| Exam Duration 105 mins | Exam Format Multiple Choice and Multi-Response Questions |
| Exam Type Cloud Computing | Number of Questions 60 Questions |
| Eligibility/Pre-Requisite NIL | Exam Fee $200 USD (plus applicable taxes) |
| Exam Language English | Pass Score 72% and above |
Salesforce Business Analyst FAQs
What is the knowledge required for the Salesforce Certified Business Analyst exam?
- Familiar with the Salesforce implementation lifecycle.
- Understand Salesforce environment best practices.
- Experience in a given industry environment.
- Understand facilitation and documentation techniques.
What are skills evaluated for the Salesforce Certified Business Analyst exam?
- Plan discovery activities based on key stakeholders.
- Map business processes, elicit requirements and write user stories.
- Demonstrate effective written and verbal communication skills when working with business and technical stakeholders at all levels of the organization.
- Apply strong analytical and problem-solving skills.
What is the Salesforce Certified Business Analyst exam?
The Salesforce Certified Business Analyst exam has been developed for Business Analysts with Salesforce experience. The candidates should have a good understanding business needs, captures requirements, and collaborates with stakeholders to support the development of Salesforce solutions which drive business improvements.
What is the recommended experience for the Salesforce Certified Business Analyst exam?
The Salesforce Certified Business Analyst has the following experience:
- 2 years of Business Analyst experience, including demonstrated success owning and delivering business process improvements
- 2 years of Salesforce Platform experience