Sales Support
Sales Support
Sales Support
Sales support refers to a variety of functions that help your sales team focus on actually selling and closing lead. These functions may differ from organisation to organisation. Sales support can be done by hired associates, outsourcing teams, productivity tools etc.
In layman terms, sales support consists of the tools, material and support that help sales representative to close the deals.
Table of Contents
- Sales Process
- Getting Prepared to Make the Call
- Creative Openings
- Active Listening
- Delivering Presentations
- Managing the Sale
- Handling Objections
- Closing the Sale
- Following Up
- Setting Goals
- Managing your Data
- Managing Your Pipeline
Sales Support FAQs
Who is the target audience for this exam?
Freshers/professional looking to build a career in sales support, or college graduate looking to update their sales/customer support skills.
What skills are required for this exam?
- Good customer care skills.
- Good Communication skills
- Accuracy and attention
- MS office skills
- ability to work under pressure
- administrative skills
What is Sales support?
Any support which helps you close the sales lead, it may consists of the materials, tools, and support to help the sales person.
What are the career prospects after completing the exam successfully?
- Customer Care Executive
- Customer Care Manager
- Sales Development Rep (SDR)
- Account Manager
- Team Leader
What are the exam objectives?
- Sales Process
- Getting Prepared to Make the Call
- Creative Openings
- Active Listening
- Delivering Presentations
- Managing the Sale
- Handling Objections
- Closing the Sale
- Following Up
- Setting Goals
- Managing your Data
- Managing Your Pipeline