Professional and Business Etiquette

Professionals, as well as the workforce of a company, are expected to show good behaviour in all the internal and external affairs of a company. As they represent the company to the outside world, it is, therefore, necessary to be familiar with professional and business etiquette. At times social situations can be awkward and can affect your relationship with your colleagues as well as your business partners. Therefore, one should be very careful to have basic professional and business etiquette.

Some of the major responsibilities of such professionals are as follow:

• To develop a communication strategy, including media outreach and social media content creation.
• Do proper research as well as write press releases, and content for the company website.
• Maintain detailed knowledge of the company’s policies, principles and strategies.
• Plan and execute events and facilitate the resolution of disputes with external role-players.
• Develop effective corporate communication strategies and manage internal communications.

Candidates who want to improve their communication skills, or who want to learn the basic key strategies that can be executed in difficult situations. Students can also take up this exam to uplift their skills and values.

• Introduction to Communication
• Diversity and Organizational Communication
• Oral Communication
• Non-Verbal Communication
• Written Communication
• Organisation Politics
• Developing Negotiation Skill
• Negotiation Strategy & Tactics
• Emotional Intelligence