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Professional and Business Etiquette

Professional and Business Etiquette

Free Practice Test

FREE
  • No. of Questions10
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice
  • TypeExam Format

Practice Exam

$12.99
  • No. of Questions237
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam
  • Last UpdatedApril 2024

Online Course

-
  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
  • No of videos-
  • No of hours-
Not Available

Professional and Business Etiquette


Professionals, as well as the workforce of a company, are expected to show good behaviour in all the internal and external affairs of a company. As they represent the company to the outside world, it is, therefore, necessary to be familiar with professional and business etiquette. At times social situations can be awkward and can affect your relationship with your colleagues as well as your business partners. Therefore, one should be very careful to have basic professional and business etiquette.


Course Outline

The Professional and Business Etiquette Exam covers the following topics - 

  • Introduction to communication
  • Diversity and organizational communication
  • Oral communication
  • Non-verbal communication
  • Written communication
  • Organisation politics
  • Developing negotiation skill
  • Negotiation strategy & tactics
  • Emotional intelligence


Exam Format and Information

Exam Name Professional and Business Etiquette
Exam Code -
Exam Duration 60 mins
Exam Format Multiple Choice and Multi-Response Questions
Exam Type Professional
Number of Questions 50 Questions
Eligibility/Pre-Requisite NIL
Exam Fee $7.99 USD
Exam Language English
Pass Score 50% and above (25/50)

Professional and Business Etiquette FAQs

Professionals, as well as the workforce of a company, are expected to show good behaviour in all the internal and external affairs of a company. As they represent the company to the outside world, it is, therefore, necessary to be familiar with professional and business etiquette. At times social situations can be awkward and can affect your relationship with your colleagues as well as your business partners. Therefore, one should be very careful to have basic professional and business etiquette.

Some of the major responsibilities of such professionals are as follow:

  • To develop a communication strategy, including media outreach and social media content creation.
  • Do proper research as well as write press releases, and content for the company website.
  • Maintain detailed knowledge of the company’s policies, principles and strategies.
  • Plan and execute events and facilitate the resolution of disputes with external role-players.
  • Develop effective corporate communication strategies and manage internal communications.

Candidates who want to improve their communication skills, or who want to learn the basic key strategies that can be executed in difficult situations. Students can also take up this exam to uplift their skills and values.

  • Introduction to Communication
  • Diversity and Organizational Communication
  • Oral Communication
  • Non-Verbal Communication
  • Written Communication
  • Organisation Politics
  • Developing Negotiation Skill
  • Negotiation Strategy & Tactics
  • Emotional Intelligence

 

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