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EXIN IT Service Management Foundation ISO/IEC 20000

EXIN IT Service Management Foundation ISO/IEC 20000

Free Practice Test

FREE
  • TypeExam Format
  • No. of Questions20
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice

Practice Exam

$9.99
  • TypeExam Format
  • No. of Questions78
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam

Online Course

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  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
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EXIN IT Service Management Foundation ISO/IEC 20000

EXIN IT Service Management Foundation tests a candidate’s basic knowledge of key information and concepts of ITSM. The importance is placed on the service management system (SMS) and service management processes. Especially the core concepts and essential terminology of ITSM based on ISO/IEC 20000:2011.


Who is this exam for?

ITSM Foundation Bridge is specifically for professionals with another service management certificate like SIAM(TM), VeriSM(TM), or ITIL.


Requirements for Certification

  • Successful completion of the EXIN IT Service Management Foundation based on ISO/IEC 20000 exam.
  • An existing service management certificate (for example VeriSM™, SIAM™ or ITIL). 


Course Outline

The domains of the EXIN IT Service Management Foundation ISO/IEC 20000 exam are as follows:

  • Introduction to IT Service Management
  • The Service Management System (SMS)
  • Service Design and Transition
  • The service delivery processes and their relationships
  • The relationship processes and their relationships
  • The resolution processes and their relationships
  • The control processes and their relationships

Exam Format and Information

Exam Name EXIN IT Service Management Foundation ISO/IEC 20000

Exam Code 0
Exam Duration 30 mins
Exam Format Multiple Choice
Exam type 0
Number of Questions 20 Questions
Eligibility/Prerequisite 0
Exam Fee 0

Exam Language English, Dutch, German, Spanish, French,

Brazilian Portuguese, Chinese, Japanese, Latin American Spanish

Pass Score 65% and above

EXIN IT Service Management Foundation ISO/IEC 20000 FAQs

The questions of the EXIN IT Service Management Foundation ISO/IEC 20000 exam are available in the form of multiple choice.
EXIN IT Service Management Foundation tests a candidate’s basic knowledge of key information and concepts of ITSM.
ITSM Foundation Bridge is specifically for professionals with another service management certificate like SIAM(TM), VeriSM(TM), or ITIL.
The candidate should get at least 65% marks in order to pass the exam.
The candidate will be given a period of 30 minutes to complete their exam.
The EXIN IT Service Management Foundation ISO/IEC 20000 exam is available in English, Dutch, German, Spanish, French, Brazilian Portuguese, Chinese, Japanese, Latin American Spanish.
● Successful completion of the EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000 exam. ● An existing service management certificate (for example VeriSM™, SIAM™ or ITIL).
Testpreptraining gives you the option to take the free practice test with different and unique questions before purchasing the complete test.
Yes, you will be given access to the practice sets which will be available once you have registered for the course.
At Testpreptraining you will get a Unique set of questions shuffled with different levels which will help you check your skills and weak areas. Doing these questions will increase your knowledge to score better in the exam.
There are 20 questions in total in the exam.

 

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