Microsoft Dynamics 365 Fundamentals (CRM) MB-910

After you complete your exam, the points you earned on each question are summed and then compared with the cut score to determine whether the result is pass or fail.

No, there is no penalty for answering incorrectly. As, for single-point items, you need to answer completely and correctly to be awarded the point. And, you don’t earn points for the parts of your response that are incorrect.

You will receive notification of your pass or fail status within a few minutes of completing your exam. In addition, you will receive a printed report that provides your exam score and feedback on your performance on the skill areas measured.

If you want to cancel or reschedule the exam, then you are required to do it at least 6 days prior to your appointment. In case you failed to do it 24 hours prior to the exam then it may result in loss of the entire fee.

For Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM),

• Firstly, candidates must have general knowledge and relevant working experience in an Information Technology (IT) environment. 
• Secondly, they should have a basic understanding of customer engagement principles and business operations.

To prepare for an exam the best way is to practice the skills for the exam. Get hands-on experience with the Dynamics 365 concepts to successfully pass the Microsoft MB-910 Certification exam. However, there are associated online courses, and instructor-led courses are intended to train the skills needed to be successful in the job role, a subset of which will be assessed on the exam. To start preparing, review the “Skills measured” section of the Exam Details page and evaluate your skills against what is being assessed on the exam. Practice until you no longer experience those challenges.

Candidates planning to take the exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

The Microsoft Dynamics 365 Fundamentals (CRM) MB-910 Exam measures your ability to describe concepts including Dynamics 365 Marketing; Dynamics 365 Sales; Dynamics 365 Customer Service; Dynamics 365 Field Service; Project Operations; and shared features. This exam covers the features and capabilities of Microsoft Dynamics 365.

The Microsoft Dynamics 365 Fundamentals (CRM) MB-910 Exam covers the following topics - 

• Module 1 - Describe Dynamics 365 Marketing (10-15%)
• Module 2 - Describe Dynamics 365 Sales (15-20%)
• Module 3 - Describe Dynamics 365 Customer Service (15-20%)
• Module 4 - Describe Dynamics 365 Field Service (15-20%)
• Module 5 - Describe Project Operations (15-20%)
• Module 6 - Describe shared features (15-20%)

• Exam Name: Microsoft Dynamics 365 Fundamentals (CRM) 
• Exam Code: MB-910 
• Exam Duration: 60 minutes (Seat Time: 80 minutes)
• Exam Questions: 40-60 questions
• Pass Score: 700 (on a scale of 1-1000)

Begin your preparation with Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Online Tutorial with focus on - 

• Learning the Fundamentals of Microsoft Dynamics 365 Marketing
• Learning the Fundamentals of Microsoft Dynamics 365 Sales
• Understanding the Fundamentals of Microsoft Dynamics 365 Customer Learning the Fundamentals of Microsoft Dynamics 365 Field Service
• Fundamentals of Microsoft Dynamics 365 Project Operations 

Get all your exam-related doubts resolved with Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM): FAQs

Yes, you may review the questions in a case study only after moving to the next case or section of the exam. After completing a case study and its associated questions, a review screen will appear.