Microsoft Dynamics 365 for Field Service (MB-240)
Microsoft Dynamics 365 for Field Service (MB-240)
Microsoft Dynamics 365 Field Service MB-240
MB-240 is for candidates who are Microsoft Dynamics 365 Customer Engagement, functional consultants, with Field Service expertise. Candidates in this exam implement solutions that manage resources that complete the field service lifecycle. Candidates are responsible for the configuration and deployment of the Field Service application in conjunction with the core customer service application.
Who should take the exam?
Candidates must have knowledge of how to configure and customize components of the Field Service application, including configuring services, resources, characteristics, incidents, inventory integration, service agreements, resource scheduling, work orders, service tasks, field service user roles, field service settings, the Connected Field Service (IoT) solution, and configuration of the Field Service Mobile app.
Course Outline
The important topics covered in this MB-240 exam cover the latest exam updates and topics as of January 12, 2024 -
- Domain 1 - Understanding to configure field service applications (20–25%)
- Domain 2 - Understanding to manage work orders (20–25%)
- Domain 3 - Understanding to schedule and dispatch work orders (25–30%)
- Domain 4 - Understanding to Manage the Field Service mobile app (5–10%)
- Domain 5 - Understanding to Manage inventory and purchasing by using the built-in inventory management system (5–10%)
- Domain 6 - Understanding to Manage Connected Field Service and customer assets (5–10%)
- Domain 7 - Understanding to Implement Microsoft Power Platform (5–10%)
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Exam Format and Information
| Exam Name Microsoft Dynamics 365 for Field Service | Exam Code MB-240 |
| Exam Duration 120 mins | Exam Format Multiple Choice and Multi-Response Questions |
| Exam Type Microsoft Dynamics 365 | Number of Questions 40-60 Questions |
| Eligibility/Pre-Requisite NIL | Exam Fee $165 USD |
| Exam Language English | Pass Score 700 (on a scale of 1-1000) |
Microsoft Dynamics 365 for Field Service (MB-240) FAQs
How many times can you take a Microsoft exam?
In a year the candidate can give exam only five times and after then the candidate is eligible for the exam after 12 months. The 12 months period will start the day of the fifth unsuccessful exam. After giving the first exam if the candidate did not pass then they should have to wait at least a day to give the second test.
Is the MB-240 Microsoft exam good?
This exam is best fit for the Microsoft Dynamics 365 Customer Engagement functional consultants with Field Service skills to configure and customize components of the Field Service application, including configuring services, resources, characteristics, incidents, inventory integration, service agreements, resource scheduling, work orders, service tasks, field service user roles and field service settings.
How much does MB-240 exam cost?
This exam will cost you $165 USD including the additional taxes.
How many questions will there be on the exam?
Microsoft certification contains 40-60 questions which need to be completed in 120 minutes.
Who are the intended audience for the Microsoft MB-240 exam?
This is exam is intended for Microsoft Dynamics 365 Customer Engagement functional consultants with Field Service skills.
What are the main areas to cover in exam MB-240 exam?
In this exam the main highlighted areas are:
• Configuring field service applications (20-25%)
• Managing work orders (15-20%)
• Scheduling and dispatching work orders (20-25%)
• Managing field service mobility (10-15%)
• Managing inventory and purchasing (10-15%)
• Managing assets and agreements (10-15%)
What operations candidate has to perform in the MB-240 exam?
In this, the candidates implement the field service processes designed in collaboration with internal and external teams. This collaboration includes configuring the default administration areas of the Field Service application, deploying the Connected Field Service (IoT) solution and the mobile application, and implementing any additional needed customizations.
They also configure and deploy the Field Service application in conjunction with the core customer service application.
What is the knowledge requirement for the MB-240 exam?
Candidates must have knowledge of configuring and customizing components of the Field Service application, including configuring services, resources, characteristics, incidents, inventory integration, service agreements, resource scheduling, work orders, service tasks, field service user roles, field service settings, the Connected Field Service (IoT) solution, and configuration of the Field Service Mobile app.
How to become Microsoft Certified Dynamics 365 Field Service Functional Consultant Associate?
To become Microsoft certified Dynamics 365 Field Service Functional Consultant Associate you have to pass MB 200 and MB 240 exam.
What is MB-240 exam?
MB-240 is designed for candidates who are Microsoft Dynamics 365 Customer Engagement functional consultants with Field Service skills. In this exam, they implement solutions that manage resources that complete the field service lifecycle. Candidates are responsible for the configuration and deployment of the Field Service application in conjunction with the core customer service application.
How much time will be given to complete the MB-240 exam?
You will get 120 minutes to complete the exam.
How Testpreptraining will help in preparations for MB-240 exam certification exam than any other websites?
At Testpreptraining you will get a Unique sets of questions shuffled with different levels which will help you check your skills and weak areas. Doing these questions will increase your knowledge to score better in the exam.
Do TestprepTraining provide any preparation guidance for this certification exam?
Yes you will be provided with full assistance with our team of experts, who keeps on updating the tips and tricks regarding the exam on our blog.
How can I pass the Microsoft MB-240 exam in my first attempt?
Testpreptraining training course is designed to give you all of the skill-sets necessary to successfully complete the required projects and help you pass MB-240 exam in your first attempt.
Can I try the free exam before purchasing the whole practice test?
Testpreptraining gives you option to take free practice test with different and unique questions before purchasing the complete test.