Microsoft Dynamics 365 for Field Service (MB-240)
Microsoft Dynamics 365 for Field Service (MB-240)
Microsoft Dynamics 365 Field Service MB-240
MB-240 is for candidates who are Microsoft Dynamics 365 Customer Engagement, functional consultants, with Field Service expertise. Candidates in this exam implement solutions that manage resources that complete the field service lifecycle. Candidates are responsible for the configuration and deployment of the Field Service application in conjunction with the core customer service application.
Who should take the exam?
Candidates must have knowledge of how to configure and customize components of the Field Service application, including configuring services, resources, characteristics, incidents, inventory integration, service agreements, resource scheduling, work orders, service tasks, field service user roles, field service settings, the Connected Field Service (IoT) solution, and configuration of the Field Service Mobile app.
Course Outline
The important topics covered in this MB-240 exam covers latest exam updates and topics -
- Configure field service applications (15-20%)
- Manage work orders (15-20%)
- Schedule and dispatch work orders (25-30%)
- Manage field service mobility (10-15%)
- Manage inventory and purchasing (5-10%)
- Implement Connected Field Service (10-15%)
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Exam Format and Information
Exam Name Microsoft Dynamics 365 for Field Service | Exam Code MB-240 |
Exam Duration 120 mins | Exam Format Multiple Choice and Multi-Response Questions |
Exam Type Microsoft Dynamics 365 | Number of Questions 40-60 Questions |
Eligibility/Pre-Requisite NIL | Exam Fee $165 USD |
Exam Language English | Pass Score 700 (on a scale of 1-1000) |
Microsoft Dynamics 365 for Field Service (MB-240) FAQs
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