Desktop Troubleshooting
Desktop Troubleshooting
Desktop Troubleshooting
Troubleshooting is basically solving a problem or finding a solution to the problem. Troubleshooting often includes the process of elimination, where the technical person follows a set of instructions to find the solution to a problem.
Table of Contents
- Introduction to Troubleshooting
- Types of Troubleshooting
- Computer Systems and technology
- Networking and Data Storage
- Maintenance and Upgrade
- Resolving Computer issues
Desktop Troubleshooting FAQs
What are the exam objectives?
- Introduction to Troubleshooting
- Types of Troubleshooting
- Computer Systems and technology
- Networking and Data Storage
- Maintenance and Upgrade
- Resolving Computer issues
What are the career prospects after completing the exam successfully?
- Tech Support Representative
- Application Support Executive
- Hardware and Networking Professiona
- Technical Support Engineer
- IT Support Professional
- Help Desk Support
What skills are required for this exam?
- Technical Skills
- Communication Skills
- Patience
- Problem Solving Skills.
- Learning Skills.
- Attention to Detail
- Active Listening
What is Desktop Troubleshooting?
Troubleshooting is generally done on hardware equipment installed within a computer, server, laptop or related device.
Who is the target audience for this exam?
Students, professionals engaging in hardware and repair activities, technical support professionals, and IT Support professionals.