Desktop Troubleshooting
Desktop Troubleshooting
Desktop Troubleshooting
Troubleshooting is basically solving a problem or finding a solution to the problem. Troubleshooting often includes the process of elimination, where the technical person follows a set of instructions to find the solution to a problem.
Table of Contents
- Introduction to Troubleshooting
- Types of Troubleshooting
- Computer Systems and technology
- Networking and Data Storage
- Maintenance and Upgrade
- Resolving Computer issues
Desktop Troubleshooting FAQs
What is Desktop Troubleshooting?
Troubleshooting is generally done on hardware equipment installed within a computer, server, laptop or related device.
Who is the target audience for this exam?
Students, professionals engaging in hardware and repair activities, technical support professionals, and IT Support professionals.
What skills are required for this exam?
- Technical Skills
- Communication Skills
- Patience
- Problem Solving Skills.
- Learning Skills.
- Attention to Detail
- Active Listening
What are the career prospects after completing the exam successfully?
- Tech Support Representative
- Application Support Executive
- Hardware and Networking Professiona
- Technical Support Engineer
- IT Support Professional
- Help Desk Support
What are the exam objectives?
- Introduction to Troubleshooting
- Types of Troubleshooting
- Computer Systems and technology
- Networking and Data Storage
- Maintenance and Upgrade
- Resolving Computer issues