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Desktop Troubleshooting Practice Exam

Desktop Troubleshooting

Troubleshooting is basically solving a problem or finding a solution to the problem. Troubleshooting often includes the process of elimination, where the technical person follows a set of instructions to find the solution to a problem.


Who should give this exam?

This exam is specially meant for hardware networking professional, technical support professionals and students wish to enhance their technical skills.


Skills Required

  • Technical Skills
  • Communication Skills
  • Patience
  • Problem Solving Skills.
  • Learning Skills.
  • Attention to Detail
  • Active Listening


Career Prospects

  • Tech Support Representative
  • Application Support Executive
  • Hardware and Networking Professional
  • Technical Support Engineer
  • IT Support Professional
  • Help Desk Support


Table of Content

  • Introduction to Troubleshooting
  • Types of Troubleshooting
  • Computer Systems and technology
  • Networking and Data Storage
  • Maintenance and Upgrade
  • Resolving Computer issues

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  • In-depth and exhaustive explanation for every question
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