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Customer Assistance

Customer Assistance

Free Practice Test

FREE
  • TypeExam Format
  • No. of Questions30
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice

Practice Exam

$11.99
  • TypeExam Format
  • No. of Questions30
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam

Online Course

-
  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
  • No of videos-
  • No of hours-
Not Available

Customer Assistance

Customer Assistance is a range of customer services offered/provided to assist customers in making cost effective purchase and correct use of a product. It includes assistance in the form of troubleshooting doubts, installation, training, maintenance, upgrading, and disposal of a product.


Table of Contents

  • Introduction to Customer Assistance
  • Communication Skills
  • Knowing your Customer
  • Calming Upset Customers
  • Telephone Customer Service
  • Internet Skills
  • Time Management Strategies
  • Stress Management Strategies

Customer Assistance FAQs

Customer Assistance is the service provided by the company to its customer before, during and after they buy your product/services. There is always a direct correlation between satisfied customers and company brand loyalty and revenue growth.

  • Students
  • Graduates
  • Customer Service Representatives
  • Customer Support Professional
  • Customer Support Manager
  • Active listening
  • Empathy
  • Problem-solving and communication
  • Negotiations
  • Writing skills
  • Creativity
  • Patience 
  • Customer Support Executive
  • Customer Support Manager
  • Technical Support Manager
  • Customer Assistant
  • Introduction to Customer Assistance
  • Communication Skills
  • Knowing your Customer
  • Calming Upset Customers
  • Telephone Customer Service
  • Internet Skills
  • Time Management Strategies
  • Stress Management Strategies

 

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