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CRM Testing

CRM Testing

Free Practice Test

FREE
  • TypeExam Format
  • No. of Questions5
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice

Practice Exam

$11.99
  • TypeExam Format
  • No. of Questions30
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam

Online Course

-
  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
  • No of videos-
  • No of hours-
Not Available

CRM Testing


CRM testing is used to verify whether a CRM system supports marketing, sales, and customer service workflows efficiently, is user-friendly, totally compliant with performance, scalability, and security needs.


Topics Covered

The CRM Testing exam covers the following topics - 

Introduction to CRM

Basic concepts of CRM testing

Components of CRM testing

  • Data Quality Tests
  • Software Integration Tests
  • Invalid Data Tests
  • CRM Functionality Tests

Performance tests

Security tests

CRM problems exposed by testing

CRM Testing FAQs

CRM testing is used to verify whether a CRM system supports marketing, sales, and customer service workflows efficiently, is user-friendly, totally compliant with performance, scalability, and security needs.

Introduction to CRM

Basic concepts of CRM testing

Components of CRM testing

Performance tests

Security tests

CRM problems exposed by testing

Improved communication

Better response time to customer requests

Meeting requirements of customers

Improved networking

1. Good communication skills

2. Knowledge of Programming languages

3. Creative thinking

4. Coding skills

This exam is best suited for-

IT professionals

Software developers

Web programmers

Students and graduates

Other interested candidates

 

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