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Cisco Customer Success Manager Specialist (820-605 DTCSM)

Cisco Customer Success Manager Specialist (820-605 DTCSM)

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Practice Exam

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  • TypeExam Format
  • No. of Questions76
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  • Access DurationLife Long Access
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Cisco Customer Success Manager (820-605 CSM)

820-605 CSM exam tests a candidate's knowledge and skills develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.


Prerequisite for the exam

This exam does not have any prerequisites, but it is recommended that you should have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology


Target Audience

This exam is good for individuals preparing for the Cisco Customer Success Manager Specialist certification.


Course Structure

The important topics in this exam are:

  • Customer Success Industry (15%)
  • Success Plan Creation (25%)
  • Barrier Management (25%)
  • Customer Success Management (20%)
  • Expand Opportunities and Renewal (15%)

Exam Format and Information

Exam Name Cisco Customer Success Manager

Exam Code 820-605 CSM
Exam Duration 90 mins
Exam Format Multiple Choice
Exam type Specialist
Number of Questions 55-65 Questions
Validity 2 Years
Exam Fee $250 USD
Exam Language English
Pass Score 0

Cisco Customer Success Manager Specialist (820-605 DTCSM) FAQs

The candidates are recommended to have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology
820-605 CSM exam tests a candidate's knowledge and skills develop and integrate solutions, identify adoption barriers and actions to remove them, implement adoption frameworks and interpret customer usage data while leading customers to renewals and cultivating new sales opportunities through the entire customer lifecycle.
There will be 55-65 questions in the exam.
No, there are no prerequisite for the exam.
This exam will cost $250 USD.
The important topics in this exam are: • Customer Success Industry (15%) • Success Plan Creation (25%) • Barrier Management (25%) • Customer Success Management (20%) • Expand Opportunities and Renewal (15%)
For this exam you will get 90 minutes to complete the exam.
This exam is the Specialist level exam.
You can give the exam in English language.
820-605 CSM is associated with the Customer Success Manager Certification.
This exam is good for individuals preparing for the Cisco Customer Success Manager Specialist certification.
Certification must be met prior to the certification expiration date. Individuals with expired certification(s) must repeat the entire certification exam process in order to regain their certification(s) status. As always, you can recertify by advancing to the next level of certifications, using continuing education credits or a combination of both.
Candidates who fail an Associate, Professional, or Specialist exam must wait a period of five calendar days, beginning the day after the failed attempt, before they may retest for the same exam. Once passed, a candidate must wait a minimum of 180 days before taking the same exam with an identical exam number.
You can register for the exam at Pearson VUE.
In Cisco the specialist exam are valid for 2 years.
Once purchased, the practice exams can be access for the lifetime.
Passing scores are set by using statistical analysis and are subject to change. Candidates receive a score report along with a score breakout by exam section and the passing score for the given exam. Cisco does not publish exam passing scores because exam questions and passing scores are subject to change without notice.
• Log into your account at Pearson VUE. • Select Proctored Exams and enter the exam number, 820-605. • Follow the prompts to register.
Yes we offer nearly 50% discount for the order more than 10 products at a time. You can reach the testprep training Helpdesk for more details. The member of support staff will respond as soon as possible.
Yes our experts frequently blog about the tips and tricks for exam preparation.
Yes testprep training offers free practice tests for this exam which can be used before the final purchase for complete test.
Yes, Testprep Training offers email support for any certification related query while you are preparing for the exam using our practice exams. Your query will be handled by experts in due course.
Yes, we offer a 100% unconditional money back guarantee. In case you are not able to clear the exam for then you can request for the full refund. Please note that we only refund the cost of product purchased from Testprep Training and not the Exam cost.

 

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