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Certified Implementation Specialist - IT Service Management (CIS-ITSM)

Certified Implementation Specialist - IT Service Management (CIS-ITSM)

Free Practice Test

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  • TypeExam Format
  • No. of Questions5
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice

Practice Exam

$11.99
  • TypeExam Format
  • No. of Questions720
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam

Online Course

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  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
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Certified Implementation Specialist - IT Service Management (CIS-ITSM)


The Certified Implementation Specialist - IT Service Management exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow ITSM applications. The Certified Implementation Specialist - IT Service Management exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow ITSM Certified Implementation Specialist.


Recommended Knowledge & Education

ServiceNow recommends completion of the following Training Course(s) and Certification(s) in preparation for the exam.

  • Automated Test Framework (ATF) Fundamentals
  • Knowledge Management Fundamentals
  • Knowledge Management Implementation
  • Major Incident Management
  • Common Service Data Model Fundamentals
  • Mobile Development Fundamentals
  • Service Portal Fundamentals
  • ServiceNow Subscription Model


Course Outline 

The Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam covers the following topics - 

  • Incident Management 25%
  • Problem Management 15%
  • Change and Release Management 25%
  • Knowledge Management 5%
  • Request Fulfillment 25%
  • Configuration Management Database 5%


Enrich and upgrade your skills to pass the Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam with the latest and updated practice test Now!

Exam Format and Information

Exam Name Certified Implementation Specialist

- IT Service Management

Exam Code CIS-ITSM
Exam Duration 90 mins
Exam Format Multiple Choice and Multi-Response Questions
Exam Type IT Service Management
Number of Questions 60 Questions
Eligibility/Pre-Requisite NIL
Exam Fee $450 USD
Exam Language English
Pass Score Pass/Fail

Certified Implementation Specialist - IT Service Management (CIS-ITSM) FAQs

There is Multiple Choice (single answer) and Multiple Select (select all that apply) in the exam.
There are total of 60 questions in the exam.
The Certified Implementation Specialist - IT Service Management exam covers the following topics - 1. Incident Management 25% 2. Problem Management 15% 3. Change and Release Management 25% 4. Knowledge Management 5% 5. Request Fulfillment 25% 6. Configuration Management Database 5%
ServiceNow recommends completion of the following Training Course(s) and Certification(s) in preparation for the exam. • Automated Test Framework (ATF) Fundamentals • Knowledge Management Fundamentals • Knowledge Management Implementation • Major Incident Management • Common Service Data Model Fundamentals • Mobile Development Fundamentals • Service Portal Fundamentals • ServiceNow Subscription Model
The Certified Implementation Specialist - IT Service Management exam is available to ServiceNow customers, partners, employees, and others interested in becoming a ServiceNow ITSM Certified Implementation Specialist.
The Certified Implementation Specialist - IT Service Management exam certifies that a successful candidate has the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow ITSM application
The result is displayed as Pass/Fail.
The CIS-ITSM Exam is $450 USD.

 

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