Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service supplier to play out an essential business task. Processes that are played out the same or similar from one company to another, such as payroll or accounting, are candidates for BPO.
BPO Sales FAQs
What are the roles and responsibilities of BPO?
Answer approaching calls and respond to customers' emails. Management and resolve customer complaints. Sell products and place customer orders in the PC system. Recognize and escalate issues to supervisors.
What is the disadvantage of BPO?
BPO offers several benefits, such as lower costs, global expansion, and higher effectiveness, while some of the drawbacks incorporate security issues, stowed away costs, and overdependence.
Is BPO a good company?
The thriving business process outsourcing industry is to be sure a good career choice for aspiring graduates and in any event, for management students. Said Mohan: "There are a ton of myths about the BPO sector, that it is a high-stress work, it is exhausting, does not need top to bottom information or skills.
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