BPO Sales Practice Exam
BPO Sales
Business process outsourcing (BPO) is a business practice in which an organization contracts with an external service supplier to play out an essential business task. Processes that are played out the same or similar from one company to another, such as payroll or accounting, are candidates for BPO.
Skills Required
• The clarity in Communicating.
• Technical Proficiency and Understanding in/of Products/Services.
• Patience.
• Empathy.
• Critical thinking and Flexibility.
• Listening Capacity.
• Organization.
Career Opportunity
• Customer service.
• Coice.
• Inbound.
• Telemarketing.
• Backend.
• Customer Support.
• Inbound Calls.
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