Back Office Support
Back Office Support
Back Office Support
Back office support is basically used for office solutions that doesn’t include costumer facing. While these job roles don't directly fit into the description of customer support, these back office support persons are responsible of streamlining and improving the customer experience. These roles are often behind the scenes, but these should never be ignored.
Table of Contents
- Telephone Usage
- Mailing Services
- Hospitality
- Meetings
- Records Management
- Office Automation
- Computer Basics
Back Office Support FAQs
What are the exam objectives?
- Telephone Usage
- Mailing Services
- Hospitality
- Meetings
- Records Management
- Office Automation
- Computer Basics
What are the career prospects after completing this exam?
Candidates can find employment in top tie as well as in small companies as a back office support, customer support, admin support and front office executives.
What skills are required for this exam?
- Communication
- Customer support
- MS Office
- Data Entry
- Analytical
- Organizational skills
- Administrative skills
Who is the target audience for this exam?
Freshers and employees working in Back Office Support, customer support, admin support and front office executives.
What is Back Office Support?
Back office support refers to providing support from behind the scene, back Office employees handle all the operational tasks and organise data and information, and are trusted with the administrative tasks that helps in maintaining healthy workflow of a business.