Business Administration Exam

Professional office administrators find jobs in banks, schools, the corporate sector, travel and tourism, hotel management, etc. 

It is very obvious that all organisations require an efficient administration for their company’s growth and development. In the modern era, every company hire a professional office administrator to compete and stand out in the competitive market. These professionals help the organisation to operate operations smoothly and efficiently by performing numerous quality tasks. The main objective to hire a professional administrator is to carry the support to the employees, organising files, coordinating travel for executives, and process and managing payrolls.

Some of the major roles and responsibilities of an office administrator are as follow:

• Assisting other members of the team and overseeing administrative tasks

• Listening to customers, taking their calls, and responding to their emails

• Maintenance and proper use of office facilities such as copiers, fax machines, and computers

• Researching and preparing reports

• Organizing and scheduling meetings and activities

• Helping HR with the recruiting and onboarding of new workers.

Anyone with a bachelor’s degree in business or business administration as well as only with a high school degree who are interested in word processing, spreadsheets, and other computer skills can take this exam.

• Overview of Office Administration

• Telephone Usage

• Mailing Services

• Travel arrangement and Hotel Reservation

• Hospitality

• Meetings

• Records Management

• Office Automation

• Computer Appreciation

• MS-Word 2003

• MS-EXCEL 2003

• MS-Power Point 2003

• MS-Word 2013

• MS-Excel 2013

• MS-PowerPoint 2013

• Office Ergonomics

• Data Security

• Miscellaneous

• Basic computer literacy skills

• Organizational skills

• Strategic planning and scheduling skills

• Time-management

• Verbal and written communication skills

• Critical thinking

• Detail-oriented