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Business Administration Practice Exam

Business Administration Practice Exam

All organisations require an efficient administration for their company’s growth and development. In the modern era, every company hire a professional office administrator to compete and stand out in the competitive market. These professionals help the organisation to operate operations smoothly and efficiently by performing numerous quality tasks. The main objective to hire a professional administrator is to carry the support to the employees, organising files, coordinating travel for executives, and process and managing payrolls.

Roles and Responsibilities

Some of the major roles and responsibilities of an office administrator are as follow:

Assisting other members of the team and overseeing administrative tasks

Listening to customers, taking their calls, and responding to their emails

Maintenance and proper use of office facilities such as copiers, fax machines, and computers

Researching and preparing reports

Organizing and scheduling meetings and activities

Helping HR with the recruiting and onboarding of new workers.

Who should take this exam?

Anyone with a bachelor’s degree in business or business administration as well as only with a high school degree who are interested in word processing, spreadsheets, and other computer skills can take this exam.

Skills Required

Basic computer literacy skills

Organizational skills

Strategic planning and scheduling skills


Verbal and written communication skills

Critical thinking


Career Prospects

Professional office administrators find jobs in banks, schools, the corporate sector, travel and tourism, hotel management, etc. 

Table of Content

The Administration exam covers topics including -

Overview of Office Administration

Learning Qualities required in an office assistant

Interview tips

Daily Routine of an Office assistant

Learning Office Supplies

Telephone Usage

Telephone Manners

Learning Telephone etiquettes

Learning Voice Mail etiquettes

Mail Services

Incoming Mail

Outgoing Mail

Learning Fundamental activities of mail handling department

Mail Automation

Travel arrangement and Hotel Reservation

Hotel reservations

Learning Hotel Accommodation


Important tasks of a receptionist

Learning Etiquettes as a host

Learning Etiquettes as an Invitee

Etiquettes of using Elevators/Escalators

Learning Etiquettes of using Stair Case

Etiquettes of using a Door

Learning Table Manners/Etiquettes of using Table


Learning Types of meetings

Learning Types of Committees

Meeting Terminologies Glossary

Record Management

Learning Horizontal Filing

Vertical filing

Learning Lateral filing

Computer filing

Office Automation

Duplicating machine

Photocopying machine

Learning Features of photocopying machine

Learning FAX (Facsimile)

Learning Dictaphone

Learning Desktop Publishing (DTP)

Time recording machine

Document Shredder

Learning Telecom Equipments

Computer Fundamentals

Computer Hardware

Learning Computer Software


Learning MS-Word

Learning MS-Excel

Learning MS-Powerpoint

Office Ergonomics

Distance between desk and chair

Learning Positioning Computer keyboard and Mouse

Learning Positioning of computer display

Organizing the work area

Constant intervals



Learning E-banking

Learning Data Security

Business Letter

Book-Keeping and Accounting

Learning Stress Management

Learning Time Management

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  • In-depth and exhaustive explanation for every question
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What are our Practice Exams?

  • Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
  • Practice exam questions have been created on the basis of content outlined in the official documentation.
  • Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
  • Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
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