VMware Certified Professional - Digital Workspace 

About VMware Certified Professional - Digital Workspace (VCP-DW)

To become VCP-DW 2020 you need to pass Professional VMware Workspace ONE. The VCP-DW 2020 certification validates that a candidate can configure, deploy, manage, maintain, optimize, and perform basic troubleshooting of VMware Workspace ONE and related solutions, as well as properly identify and differentiate any needed supporting products and components.

Exam Prerequisites

For becoming VMware Certified Professional - Digital Workspace, you have to gain experience with Workspace ONE and Digital Workspace solutions and pass one of the Professional Digital Workspace Exams that is Professional VMware Workspace ONE.

Knowledge Required 

• The minimally qualified candidate should have 6 months or more experience working the VMware Workspace ONE Platform (AirWatch EMM and Identity Manager) in hybrid SaaS deployments and an understanding of digital workspaces. 
• Candidate should be able to install, configure, manage, maintain, optimize, and perform basic troubleshooting of VMware Workspace ONE and related solutions. 
• They should have knowledge of software and hardware architecture, and infrastructure design and implementation. 
• They must be familiar with multiple operating system environments (e.g. Windows10, Android, iOS). Candidates typically have six months or more of general IT experience and 6 months of VMware experience installing, configuring, managing, and optimizing end-user computing solutions. 

Course Structure

The VMware Certified Professional - Digital Workspace Exam covers the following topics -

1 - Architectures and Technologies

1.1 - Differentiate and illustrate the differences between physical architecture and logical architecture

1.2 - Differentiate between cloud computing and on-prem EMM + Identity Access Management solutions

1.3 - Differentiate among OEM Providers

1.4 - Describe disaster recovery and high availability

1.5 - Describe and define Identity and Access Management Concepts

1.6 -Differentiate between traditional management and modern management (Windows 10)

1.7 - Explain authentication methods (2 factor authentication, Kerberos, Identity Bridging, SAML, SAML Transformation, Mobile SSO, etc.)

2 - Products and Solutions

2.1 - Identify UEM + IDM components and sub-components (Enterprise System Connector,

Secure Email Gateway, ENS, etc.)

2.2 - Differentiate and match use case with VMware products based on best practices

2.3 - Identify and describe VMware Disaster Recovery, HA, Scalability (UEM, IDM, Enterprise System Connector, Secure Email Gateway, etc.)

2.4 - Explain Workspace ONE intelligence, AirWatch SDK

3 - Planning and Designing

4 - Installing, Configuring, and Setup

4.1 - Identify infrastructure requirements (minimums, maximums, and recommended sizing requirements, OS version support, database versions, email infrastructure, directory services, etc.)

4.2 - Install and configure UEM components (ESC, ACC, IDM-C, UAG, SEG)

4.3 - Configure Edge Services (Tunnel and Content Gateway)

4.4 - Preliminary configuration of UEM environment

4.5 - Install and configure IDM components (native connectors, configure directories and IDPs)

4.6 - Configure Directory Services (users and groups)

4.7 - Configure APIs

4.8 - Configure Certificate Authority Integration

4.9 - Configure Mobile Email Management (PowerShell integration, SEG, G-Suite, Office 365,

Microsoft eXchange)

5 - Performance-tuning, Optimization, Upgrades

6 - Troubleshooting and Repairing

6.1 - Match logs to use cases

6.2 - Detect networking configuration issues (DNS, NTP, etc.)

6.3 - Identify Endpoint enrollment and management issues (connectivity)

6.4 - Identify End-user App Authentication issues

6.5 - Identify console administration issues

7 - Administrative and Operational Tasks

7.1 - Configure and manage device profiles for mobile and desktop endpoint OS (iOS,

Android, Windows 10)

7.2 - Configure and manage certificate authority and certificate templates

7.3 - Manage Assignment Groups and Organization Groups

7.4 - Add and Manage Users and Admin groups (Basic, Directory)

7.5 - Add, assign, and manage applications

7.6 - Add, assign, and manage content

7.7 - Configure and manage email policies

7.8 - Configure and manage compliance policies for mobile and desktop endpoints

7.9 - Perform device management on device endpoints

7.10 - Add and Manage SaaS, Web Applications on VMware IDM

7.11 - Create reporting (UEM reporting, IDM reporting, Workspace ONE Intelligence)

7.12 - Manage user and Admin access on vIDM Console

7.13 - Add and manage conditional access, access policy in vIDM

7.14 - Manage authentication methods in vIDM (built-in IDP)

7.15 - Configure privacy and security controls

7.16 - Create automation (Workspace ONE Intelligence)

Exam Format

• Exam Name: Professional VMware Workspace ONE
• Exam Code: 2V0-61.19
• Exam Duration: 105 minutes
• Number of Questions: 65 Questions
• Pass Score: 300
• Exam Language: English

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