We will share your bill in this lockdown | Please use #TOGETHER at checkout for 30% discount
Testprep Training Ltd.

Implementing and Supporting Cisco Unified Contact Center Enterprise (600-460 UCCEIS)

Implementing and Supporting Cisco Unified Contact Center Enterprise (600-460 UCCEIS)

Free Practice Test

Coming Soon
  • TypeExam Format
  • No. of Questions19
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice

Practice Exam

Coming Soon
  • TypeExam Format
  • No. of Questions37
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam

Online Course

-
  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
  • No of videos-
  • No of hours-
Coming Soon

Implementing and Supporting Cisco Unified Contact Center Enterprise (600-460 SUCCESS)

600-460 exam tests a candidate's knowledge of installing and deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions. Cisco Unified CCE is part of the Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network. 


Skills Required

For this exam candidates should have skills that include installing, setting up, configuring, and troubleshooting the solution.


Course Structure

The important topics in the 600-460 exam are -

  • Describe the Fault Tolerant Characteristics of the Cisco Unified Contact Center Enterprise Solution including Cisco Unified Customer Voice Portal, Cisco Unified Intelligence Center, and Cisco Finesse (14%)
  • Describe the Installation Process for ICM Components of the Cisco Unified Contact Center Enterprise Solution including Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse (21%)
  • Describe the Call Flow Scripting Process in Cisco Unified ICM and Cisco Unified CVP for the Cisco Unified Contact Center Enterprise Solution (18%)
  • Understanding Cisco Unified CCE Tools Including Cisco Unified ICM, Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse Tools (16%)
  • Identify Cisco Unified ICM, Cisco Unified CVP, and Cisco Finesse (11%)
  • Understanding Cisco Unified CCE Agent Supervision Issues and Considerations (7%)
  • Understanding Cisco Unified CCE Solution Call Flow Issues and Considerations (13%)

Boost and update your skills with latest Implementing and Supporting Cisco Unified Contact Center Enterprise (600-460 UCCEIS) exam preparation and free practice test, Try Now!

Exam Format and Information

Exam Name Implementing and Supporting Cisco Unified Contact Center Enterprise 
Exam Code 600-460 UCCEIS
Exam Duration 75 mins
Exam Format Multiple Choice and Multi-Response Questions
Exam Type Specialist
Number of Questions 65-75 Questions
Validity 2 Years
Exam Fee $300 USD
Exam Language English, Japanese, Chinese (Simplified), Korean
Register Pearson VUE

Implementing and Supporting Cisco Unified Contact Center Enterprise (600-460 UCCEIS) FAQs

This exam is the Specialist level exam.
Certification must be met prior to the certification expiration date. Individuals with expired certification(s) must repeat the entire certification exam process in order to regain their certification(s) status. As always, you can recertify by advancing to the next level of certifications, using continuing education credits or a combination of both.
600-460 UCCEIS is associated with the Cisco Unified Contact Center Enterprise Specialist.
You can give the exam in the English language.
For this exam, you will get 75 minutes to complete the exam.
The important topics in this exam are: • Describe the Fault Tolerant Characteristics of the Cisco Unified Contact Center Enterprise Solution including Cisco Unified Customer Voice Portal, Cisco Unified Intelligence Center, and Cisco Finesse (14%) • Describe the Installation Process for ICM Components of the Cisco Unified Contact Center Enterprise Solution including Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse (21%) • Describe the Call Flow Scripting Process in Cisco Unified ICM and Cisco Unified CVP for the Cisco Unified Contact Center Enterprise Solution (18%) • Understanding Cisco Unified CCE Tools Including Cisco Unified ICM, Cisco Unified CVP, Cisco Unified IC, and Cisco Finesse Tools (16%) • Identify Cisco Unified ICM, Cisco Unified CVP, and Cisco Finesse (11%) • Understanding Cisco Unified CCE Agent Supervision Issues and Considerations (7%) • Understanding Cisco Unified CCE Solution Call Flow Issues and Considerations (13%)
This exam will cost $300 USD.
The important topics in this exam are:
Cisco Unified CCE is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network.
For this exam candidates should have skills that include installing, setting up, configuring, and troubleshooting the solution.
600-460 exam tests a candidate's knowledge of installing and deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions.
There will be 65-75 questions in the exam.
You can register for the exam at Pearson VUE.
Candidates who fail an Associate, Professional, or Specialist exam must wait a period of five calendar days, beginning the day after the failed attempt, before they may retest for the same exam. Once passed, a candidate must wait a minimum of 180 days before taking the same exam with an identical exam number.
Yes, we offer a 100% unconditional money back guarantee. In case you are not able to clear the exam for then you can request for the full refund. Please note that we only refund the cost of the product purchased from Testprep Training and not the Exam cost.
Yes, Testprep Training offers email support for any certification related query while you are preparing for the exam using our practice exams. Your query will be handled by experts in due course.
Yes, testprep training offers free practice tests for this exam which can be used before the final purchase for a complete test.
Yes, we offer nearly 50% discount for the order of more than 10 products at a time. You can reach the testprep training Helpdesk for more details. The member of the support staff will respond as soon as possible.
Yes, our experts frequently blog about the tips and tricks for exam preparation.

 

We are here to help!

CONTACT US