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Troubleshooting Microsoft Azure Connectivity (AZ-720) Practice Exam

Troubleshooting Microsoft Azure Connectivity (AZ-720) Practice Exam


About Troubleshooting Microsoft Azure Connectivity (AZ-720) Practice Exam

The Troubleshooting Microsoft Azure Connectivity (AZ-720)  has been developed to measures the skills and ability of the candidate to accomplish the technical tasks including -

  • Handle Troubleshoot business continuity issues
  • Handle Troubleshoot hybrid and cloud connectivity issues
  • Handle Troubleshoot Platform as a Service issues
  • Handle Troubleshoot authentication and access control issues
  • Handle Troubleshoot networks
  • Handle Troubleshoot VM connectivity issues.


Who should take the exam?

  • The candidates planning to take the Troubleshooting Microsoft Azure Connectivity (AZ-720) exam should have experience with networking and with hybrid environments together with the knowledge of routing, permissions, and account limits.
  • The candidate must be able to use tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machine connectivity.


Course Outline

The Troubleshooting Microsoft Azure Connectivity (AZ-720) Exam covers the following topics - 

Domain 1 - Understanding Troubleshoot business continuity issues (5–10%)

1.1 Explain Troubleshoot backup issues

  • Ability to review and interpret backup logs
  • Ability to troubleshoot Azure virtual machines backup issues including restarting a failed backup job
  • Ability to troubleshoot issues with Azure Backup agents
  • Ability to troubleshoot Azure Backup Server issues
  • Ability to troubleshoot scheduled backups


1.2 Explain Troubleshoot recovery issues

  • Ability to troubleshoot Azure Site Recovery issues
  • Ability to troubleshoot site recovery in hybrid scenarios that include Hyper-V, VMware ESX, or System


1.3 Explain Center Configuration Manager

  • Ability to troubleshoot restore issues when using Azure Backup Agent, Azure Backup, or Azure Backup Server
  • Ability to troubleshoot issues by recovering files from an Azure virtual machine backup


Domain 2 - Understand Troubleshoot hybrid and cloud connectivity issues (20–25%)

2.1 Explain Troubleshoot virtual network (VNet) connectivity

  • Ability to troubleshoot virtual private network (VPN) gateway transit issues
  • Ability to troubleshoot hub-and-spoke VNet configuration issues
  • Ability to troubleshoot global VNet peering connectivity issues
  • Ability to troubleshoot peered connections


2.2 Explain Troubleshoot name resolution issues

  • Ability to troubleshoot name resolution for scenarios that use Azure-provided name resolution
  • Ability to troubleshoot name resolution for scenarios that use custom DNS servers
  • Ability to review and interpret DNS audit logs
  • Ability to troubleshoot name resolution for Azure private DNS zones
  • Ability to troubleshoot issues with DNS records at public DNS providers
  • Ability to troubleshoot domain delegation issues


2.3 Explain Troubleshoot point-to-site virtual private network (VPN) connectivity

  • Ability to troubleshoot Windows VPN client configuration issues
  • Ability to troubleshoot OpenVPN VPN client configuration issues
  • Ability to troubleshoot macOS VPN client configuration issues
  • Ability to troubleshoot issues with certificate-based VPN connections
  • Ability to troubleshoot issues with RADIUS-based VPN connections
  • Ability to troubleshoot Azure Active Directory (Azure AD) authentication issues


2.4 Explain Troubleshoot site-to-site virtual private network connectivity

  • Ability to review and interpret network logs and captured network traffic from a VPN gateway
  • Ability to determine the root cause for latency issues within site-to-site VPNs
  • Ability to review and interpret gateway configuration scripts
  • Ability to reset a VPN gateway
  • Ability to troubleshoot gateway issues by running Log Analytics queries


2.5 Explain Troubleshoot Azure ExpressRoute connectivity issues

  • Ability to determine whether routes are live and correctly configured
  • Ability to validate the peering configuration for an ExpressRoute circuit
  • Ability to reset an ExpressRoute circuit
  • Ability to troubleshoot route filtering
  • Ability to troubleshoot custom-defined routes
  • Ability to determine the root cause for latency issues related to ExpressRoute


Domain 3 - Understand Troubleshoot Platform as a Service issues (5–10%)

3.1 Explain Troubleshoot PaaS services

  • Ability to troubleshoot issues connecting to a PaaS
  • Ability to troubleshoot firewalls for PaaS services
  • Ability to troubleshoot PaaS configuration issues
  • Ability to determine the root cause for service-level throttling


3.2 Explain Troubleshoot PaaS integration issues

  • Ability to troubleshoot issues integrating PaaS services with virtual networks
  • Ability to troubleshoot subnet delegation issues
  • Ability to troubleshoot issues with private endpoints and service endpoints
  • Ability to troubleshoot issues with Azure Private Link


Domain 4 - Troubleshoot authentication and access control issues (15–20%)

4.1 Explain Troubleshoot Azure AD authentication

  • Ability to determine why on-premises systems cannot connect to Azure resources
  • Ability to troubleshoot Azure AD configuration issues
  • Ability to troubleshoot self-service password reset issues
  • Ability to troubleshoot issues with multifactor authentication


4.2 Explain Troubleshoot hybrid authentication

  • Ability to troubleshoot Azure AD Connect synchronization issues
  • Ability to troubleshoot Azure AD to Active Directory Domain Services (Azure AD DS) integration issues
  • Ability to troubleshoot connectivity issues between Azure AD and Active Directory Federation Services (AD FS)
  • Ability to troubleshoot issues with pass-through authentication and password hash synchronization
  • Ability to troubleshoot Azure AD Application Proxy connectivity issues


4.3 Explain Troubleshoot authorization issues

  • Ability to troubleshoot role-based access control (RBAC) issues
  • Ability to troubleshoot issues storing encrypted passwords in Azure Key Vault
  • Ability to troubleshoot sign-in issues related to Azure AD Conditional Access policies


Domain 5 - Troubleshoot networks (25–30%)

5.1 Explain Troubleshoot Azure network security issues

  • Ability to determine why Azure Web Application Firewall is blocking traffic
  • Ability to troubleshoot encryption and certificate issues for point-to-site and site-to-site scenarios
  • Ability to troubleshoot connectivity to secure endpoints


5.2 Explain Troubleshoot Azure network security groups (NSGs)

  • Ability to troubleshoot NSG configuration issues
  • Ability to review and interpret NSG flow logs
  • Ability to determine whether a VM or a group of VMs is associated with an application security group (ASG)


5.3 Explain Troubleshoot Azure Firewall issues

  • Ability to troubleshoot application, network, and infrastructure rules
  • Ability to troubleshoot network address translation (NAT) and distributed network address translation (DNAT) rules
  • Ability to troubleshoot Azure Firewall Manager configuration issues


5.4 Explain Troubleshoot latency issues

  • Ability to determine the root cause for VM-level throttling
  • Ability to determine the root cause for latency issues when connecting to Azure virtual machines
  • Ability to determine the root cause for throttling between source and destination resources
  • Ability to troubleshoot bandwidth availability issues
  • Ability to determine whether resource response times meet service-level agreements (SLAs)


5.5 Explain Troubleshoot routing and traffic control

  • Ability to review and interpret route tables
  • Ability to troubleshoot asymmetric routing
  • Ability to troubleshoot issues with user-defined routes
  • Ability to troubleshoot issues related to forced tunneling
  • Ability to troubleshoot Border Gateway Protocol (BGP) issues
  • Ability to troubleshoot virtual network peering, transitive routing, and service chaining
  • Ability to troubleshoot routing configuration issues in Azure


5.6 Explain Troubleshoot load-balancing issues

  • Ability to determine whether VMs in a load-balanced cluster are healthy
  • Ability to troubleshoot issues with Azure Load Balancer
  • Ability to review and interpret load balancer rules
  • Ability to troubleshoot traffic distribution issues
  • Ability to evaluate the configuration of Azure Traffic Manager
  • Ability to troubleshoot issues with Azure Traffic Manager profiles
  • Ability to troubleshoot port exhaustion issues
  • Ability to troubleshoot issues with Azure Front Door
  • Ability to troubleshoot issues with Azure Application Gateway


Domain 6 - Troubleshoot VM connectivity issues (5–10%)

6.1 Explain Troubleshoot Azure Bastion

  • Ability to troubleshoot issues deploying Azure Bastion
  • Ability to troubleshoot connectivity issues
  • Ability to troubleshoot authorization issues


6.2 Explain Troubleshoot just-in-time (JIT) VM access

  • Ability to validate connectivity with a VM
  • Ability to troubleshoot Microsoft Defender for Cloud configuration issues
  • Ability to determine which resources are authorized to use JIT VM access

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  • Practice exam questions have been created on the basis of content outlined in the official documentation.
  • Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
  • Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
  • You can also create your own practice exam based on your choice and preference 

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