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Total Quality Management

Total Quality Management

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  • TypeExam Format
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  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
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Practice Exam

$11.99
  • TypeExam Format
  • No. of Questions30
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam

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Total Quality Management


TQM is the process of ensuring that the goods and services provided to the customers are of the highest quality to ensure complete customer satisfaction. It consists of factors like efficiency, reliability, and longevity that are used all together to assess a product’s quality. These quality management professionals work towards the same to achieve the ultimate goal of achieving customer satisfaction that is both cost and quality efficient.


Table of Content

The Total Quality Management covers the following topics  -

Learning TQM and Quality Basics

Learning Models and Frameworks for TQM

Learning Planning – Policy, Strategy and Goal Deployment

Learning Design for Quality

Performance Measurement Frameworks

Strategic Quality Management

Learning Self-Assessment, Audits and Reviews

Learning Statistical Process Control

Process Management & Human Resource Management

Implementing TQM

Total Quality Management FAQs

Quality management basically refers to the process of ensuring that the goods and services provided to the customers are of the highest quality to ensure complete customer satisfaction. It consists of factors like efficiency, reliability, and longevity that are used all together to assess a product’s quality. These quality management professionals work towards the same to achieve the ultimate goal of achieving customer satisfaction that is both cost and quality efficient.

candidates who is seeking a career in the quality sector must take this exam to attain the basics of the TQM professional. Moreover, you should have a bachelor’s degree in a related field to take this exam.

Quality control inspector

Quality assurance inspector/personnel

Quality control manager


Communication skills

Technical skills

Management skills

Analytical skills

Problem-solving and decision-making


Learning TQM and Quality Basics

Learning Models and Frameworks for TQM

Learning Planning – Policy, Strategy and Goal Deployment

Learning Design for Quality

Performance Measurement Frameworks

Strategic Quality Management

Learning Self-Assessment, Audits and Reviews

Learning Statistical Process Control

Process Management & Human Resource Management

Implementing TQM

Some of the major roles and responsibilities of these professionals include the following:

Upgrade and improve the processes and systems to ensure the best quality products 

Designs processes and systems based on customer feedback.

Detecting and reducing maximum possible errors.

Streamline supply chain management, and upgrade services

Improve the quality of a firm’s outputs, including goods and services

Hold all events involved in the production process that are accountable for the complete quality of the final product or service.


 

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