Salesforce Certified User Experience Designer

Salesforce Certified User Experience Designer

The Salesforce Certified User Experience (UX) Designer Exam is tailored for individuals aspiring to become or already experienced designers keen on building and designing solutions within the Salesforce Platform. Candidates for the Salesforce Certified UX Designer credential should possess a foundational knowledge of problem-solving and design using core UX concepts. Moreover, they should be capable of delivering these experiences leveraging the core features of the Salesforce Platform. Additionally, candidates should demonstrate proficiency in working with customers to identify their needs and requirements using human-centered design principles.

Who should take the exam?

Salesforce Certified UX Designer candidates should have a minimum of 6 months of hands-on experience in roles such as UX designer, engineer, administrator, stakeholder, facilitator, or researcher. Furthermore, they should have 3 to 6 months of experience utilizing UX design concepts specifically on the Salesforce Platform.

Course Outline 

The Salesforce Certified User Experience Designer exam covers the following topics - 

• Domain 1 - Understanding Discovery (13%)
• Domain 2 - Overview of UX Fundamentals (16%)
• Domain 3 - Understanding Human-Centered Design (12%)
• Domain 4 - Overview of Declarative Design (27%)
• Domain 5 - Overview of Testing (11%)
• Domain 6 - Salesforce Lightning Design System (SLDS) (21%)