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Relationship Management Practice Exam

Relationship Management

Relationship management is a strategy where an association maintains a continuous degree of commitment with its crowd. This management can happen between a business and its customers (business to consumer [B2C]) or between a business and different businesses (business to business [B2B]).


Skills Required

Awareness of customer needs

Direct showcasing skills

The capacity to associate with strangers

Desire and inspiration

Sales channel information

Strategic reasoning skills

CRM software information

Higher perspective reasoning.


Career Opportunity

Customer Relationship Management Assistant Manager

Relationship Manager

Customer Relationship Manager

Relationship Manager

Account Relationship Manager

CUSTOMER RELATIONSHIP MANAGER

Business Relationship Manager

Branch Relationship Manager

Customer Relationship Management Specialist

Relationship Management Analyst


Table of Content

Salesforce Automation. 

Human Resource Management

Lead Management

Customer Service

Showcasing

Work process Automation

Business Reporting

Analytics.


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