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Project Quality Practice Exam

Project Quality

Project quality management is the process through which quality is managed and maintained all through a project. This responsibility ensures quality expectations are met. This means that it very well may be possible and reasonable to have a quality, second rate item, yet it is never acceptable to have an inferior quality item.

Skills Required

communication and interpersonal skills.

analytical and critical thinking ability.

planning and project management skills.

persistence and the ability to impact others.

the ability to lead and motivate a team.

a strategic approach to work.

the ability to facilitate change.

skills in numerical and statistical analysis.

Career Opportunity

project quality manager

project quality leader

project quality associate

Table Of Content

Quality Basics

What is Quality?

Important Quality Terms

Process Control

Quality Pioneers

Continuous Improvement

Product vs Service Quality

Quality Management

Cost of Quality

Customer Focus and Quality Management

Quality Principles

Views of Quality

Project Management Basics

What is a Project?

The Project Triangle

What is Project Management?

Project Planning

Project Scheduling

Project Implementation

Project Delivery

Project Quality Basics

What is Project Quality?

Project Quality Assurance and Quality Control

Project Quality Cost

Quality and Project Constraints

Project Quality Management Methodology

Project Quality Planning

Role of Project Manager

Voice of the Customer

Client Expectations

Project Quality Plan

Project Quality Planning Tools and Techniques

Data Collection

Understanding Data

Data Sampling

Measurement Systems

Project Quality Management

Process Mapping

Process Management

Value Stream Mapping

Visual Workplace


Poka-Yoke (Error Proofing)

Failure Mode and Effect Analysis

Control Project Quality

Process Variation, Common Cause and Special Cause

Tracking Key Measurements

Control Plan

Control Charts

Root Cause Analysis


Project Performance Basics

What is Project Performance?

Project Context and Environment

Project Scope

Project Planning and Execution for Performance

Work Breakdown Structures for Performance

Time and Cost Estimating for Performance

Project Scheduling for Performance

Project Team Building

Stakeholder Management

Monitor, Measure, and Manage Project Performance

Project Control Systems

Key Performance Indicators

Earned Value Management

Project Progress Measurement

Risk Management

Risk Management Basics

Risk Identification

Risk Analysis

Risk Response Planning

Risk Control and Closure

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