ServiceNow Certified System Administrator (CSA)

The ServiceNow Certified System Administrator (CSA) exam requires you to have a good knowledge of database concepts and system management, and an understanding of IT Help Desk processes and the incident, problem, and change workflows.

ServiceNow Certified System Administrator (CSA) Study Guide

ServiceNow Certified System Administrator (CSA) Cheat Sheet

• The exam covers 60 questions and you get only 90 minutes to complete the exam
• All the questions are in multiple-choice format. The best trick to solve these questions is to use the process of elimination. 

ServiceNow Certified System Administrator (CSA) Exam Format

Servicenow Certified System Administrator  Exam requires knowledge and learning such as the candidate must have at least six months of field experience in working on ServiceNow deployment projects and also in the maintenance of ServiceNow instances. 

Know more - What makes the ServiceNow Certified System Administrator (CSA) Exam hard?

A passed or failed status is immediately displayed on the testing screens of the candidates, after completing and submitting the exam. However, only the status is displayed, and not the insights into their performance.

In order to prepare for the ServiceNow Certified System Administrator (CSA) it is important to go through all the major exam details, exam format, topics, and useful training & study methods to pass the exam in one go. 

• Step 1 – Exploring the Exam Topics
• Step 2 – Using the ServiceNow Training
• Step 3 – Using the Exam Practice Tests

ServiceNow Certified System Administrator (CSA) Preparation Guide

Candidates who fail the exam will be allowed to re-take the exam, after paying a registration fee of $150. However, they may reappear for the exam for not more than three times.If a candidate fails to pass an exam, they may register to take the exam again up to three more times for a cost of $150.

Yes, you are required to have knowledge of the entire learning path, as the questions will be based on the topics mentioned in the learning path.

The ServiceNow System Administrator certification exam is targeted at ServiceNow customers, partners, sales engineers, and all those who are willing to become ServiceNow Certified System Administrators.

You can reschedule your exam from the My Assessments tab in Webassessor. You will have to send the reschedule request 72 hours prior to the scheduled date. If the request is made in less than the assigned time, then the candidate must either take the exam or forfeit their registration fee.

No, you will need the voucher in order to register yourself for the exam.

• Candidates must have at least six months of field experience in working on ServiceNow deployment projects and also in the maintenance of ServiceNow instances
• Candidates must also have participated in at least two ServiceNow deployment projects
• Also, candidates must be familiar with the industry concepts, terminology, acronyms, and initialisms

ServiceNow recommends the completion of the ServiceNow Fundamentals Training course in order to appear for the exam.

Candidates must enlist for the test by means of the ServiceNow Webassessor site with the voucher got by finishing the Software Asset Management Professional Fundamentals training prerequisite.

The ServiceNow Certified System Administrator (CSA) Online Tutorial helps candidates to -

• Focus their learning on building integration capabilities
• Proficiency to regulate the configuration
• implementation and maintenance of the ServiceNow platform
  

Focus your preparation for the interview on technical concepts including - 

• Forms Overview Module
• Task Management Overview Module
• Notifications Overview Module
• Reporting Overview Module
• Knowledge Management Overview Module

ServiceNow Certified System Administrator (CSA) Interview Questions and Answers