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Outlook 2013 (77-423) Practice Exam - RETIRED

Outlook 2013 (77-423) Practice Exam


About Outlook 2013 (77-423) Practice Exam

This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam.


Who should take this exam?

Candidates can format email message content by using character and paragraph formatting, create or insert graphic elements, such as charts, tables, and SmartArt graphics, into messages. They can also send messages to private recipients by using the Bcc field. Candidates are able to create contact records, tasks, and appointments from incoming messages, and they set up contact groups to facilitate communication with other Outlook users. They may share schedule information with other Outlook users, too. Candidates schedule meetings involving people and system resources, and they delegate tasks to others. Core users personalize the Outlook program window and the Quick Access Toolbar to maximize their efficiency. They organize messages and other Outlook items, and they display different views of mail folders and of the calendar, address book, and task list. They may also display multiple calendars and share calendars with other Outlook users.


Exam Details

  • Languages: English, Arabic, Traditional Chinese, German, Greek, Spanish, Japanese, Korean, Norwegian, Dutch
  • Audiences: Information workers
  • Technology: Microsoft Office 2013 suites
  • Credit toward certification: MOS


Course Structure

Manage the Outlook environment (25–30%)

  • Customize Outlook settings - Include original messages with all reply messages, change text formats for all outgoing messages, customize the Navigation pane, block specific addresses, configure views, manage multiple accounts, set Outlook options
  • Automate Outlook - Change quoted text colors, create and assign signatures, use Quick Steps, create and manage rules, create auto-replies
  • Print and save information in Outlook - Print messages, print calendars, save message attachments, preview attachments, print contacts, print tasks, save messages in alternate formats, create data files
  • Search in Outlook - Create new search folders, search for messages, search for tasks, search for contacts, search calendars, use advanced find, use Search by Location

Manage messages (25–30%)

  • Create a message - Create messages, forward messages, delete messages, add/remove message attachments, add Cc and Bcc to messages, add voting options to messages, reply to all, reply to sender only, prioritize messages, mark as private, request delivery/read receipt, redirect replies, delegate access
  • Format a message - Format text, insert hyperlinks, apply themes and styles, insert images, add a signature to specific messages, format signatures, create and use Quick Parts
  • Organize and manage messages - Sort messages, move messages between folders, add new local folders, apply categories, configure junk email settings, clean up messages, mark as read/unread, flag messages, ignore messages, sort by conversation, set attachment reminder options

Manage schedules (30–35%)

  • Create and manage calendars - Adjust viewing details for calendars, modify calendar time zones, delete calendars, set calendar work times, use multiple calendars, manage calendar groups, overlay calendars, share calendars
  • Create appointments, meetings, and events - Create calendar items, create recurring calendar items, cancel calendar items, create calendar items from messages, set calendar item times, categorize calendar items, use the scheduling assistant, change availability status, schedule resources, utilize Room Finder
  • Organize and manage appointments, meetings, and events - Set calendar item importance, forward calendar items, configure reminders, add participants, respond to invitations, update calendar items, share meeting notes
  • Create and manage notes, tasks, and journals - Create and manage tasks, create and manage notes, attach notes to contacts, create journal entries, update task status

Manage contacts and groups (15–20%)

  • Create and manage contacts - Create new contacts, delete contacts, import contacts from external sources, edit contact information, attach an image to contacts, add tags to contacts, share contacts, manage multiple address books
  • Create and manage groups - Create new contact groups, add contacts to existing groups, add notes to a group, update contacts within groups, delete groups, delete group members


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  • In-depth and exhaustive explanation for every question
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  • Practice exam questions have been created on the basis of content outlined in the official documentation.
  • Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
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