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Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) Practice Exam

Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) 


About Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) 

Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) Practice Exam


Exam Details

  • Exam Title: Oracle Utilities Customer Cloud Service 2020 Implementation Essentials
  • Exam Number: 1Z0-996-20
  • Exam Price: $245 USD
  • Format: Multiple Choice
  • Duration: 85 Minutes
  • Number of Questions: 60
  • Passing Score: 68%
  • Validated Against: Exam has been validated against Oracle Utilities Customer Cloud Service 20A


Course Outline

Oracle Utilities Customer Cloud Service 2020 Implementation Essentials (1Z0-996-20) Practice Exam

1. Customer Information

Maintain and Manage Customer Information

2. Billing

Maintain Bill Segments

Complete Bills

3. Payments

Manage Payments

Manage Overpayment and Payment Distribution

4. Monitor Overdue Debt

Configure and  Manage Credit & Collections and Overdue Processes

Manage Payment Arrangements and Pay Plans

5. Service Points & Install Events

Explain the concept of an install event and the relationship between devices and service points

6. VEE

Explain the difference between critical validations and validation rules, including when critical validations are executed and when validation rules are executed.

Explain the VEE process, including the data prepration steps that are executed immediately prior to entering VEE processing,w hat data is prassed into the VEE engine and what happens during VEE execution for a given IMD

Configure new VEE groups that contain base packate VEE rules and apply a VEE group to a device or device type

Configure eligibility criteria and criteria field value retrieval algorithms to determine if a rule should be applied.

Expalin the categories of IMD exceptions (generated by VEE rules)

7. Usage

Explain the usage calculation process

Explain the relationships between usage transactions and usage subscriptions

Use the Get Scalar Details usage rule to retrieve scalar measurements for scalar internal measuring components

8. Operational Device Management

Explain the role of assets and components

Explain the specifications and their relationship to assets

9. Financial Transactions

Manage Financial Transactions

10. Rates

Manage and Apply Rates

Apply Proration

Apply Bill Factors

11. Adjustments

Configure and  Manage Adjustments

12. Devices & Measuring Components

Explain the concept of a measuring component and the strcutures that represent them

Explain the relationship between devices and measureing components

Explain the different types of measuring components

Configure a device type

Configure a new measuring component type

Configure a new device config type and associate a measuring component to a device

13. Measurements

Explain the differences between initial measurements, final measurements, and usage

Explain the high level process of loading measurements through to calculating usage

Explain the derived values and how they are associated with the final measurements

Configure a new derive value algorithm

Explain three types of IMDs and the differences between them

Explain the IMD exception statuses and the Automatic Retry functionality

14. Usage Subscriptions

Explain the concept of usage subscriptions

Explain the possible relationships between measuring components, service points and usage subscriptions

Design and set up the admin data required to effectively configure a usage subscription

Fieldwork and Service Order Management

Explain the concept of a Service Order ("Orchrestrator") Activity

Explain the concept of Service Order Children Activities


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