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Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20) Practice Exam

Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20) 


About Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20) 

An Oracle Knowledge Management Cloud 2020 Certified Implementation Specialist has demonstrated the knowledge required to use and modify answers, set up reports and configure queues. Individuals who earn this certification are able to integrate with Connect Web Services for SOAP API and use Knowledge Advanced. Up-to-date training and field experience are recommended.


Exam Details

  • Exam Title: Oracle Knowledge Management 2020 Implementation Essentials
  • Exam Number: 1Z0-1037-20
  • Exam Price: $245 USD
  • Format: Multiple Choice
  • Duration: 85 Minutes
  • Number of Questions: 55
  • Passing score: 64%
  • Validated Against: Exam has been validated against 20A


Course Outline

The Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20) Exam covers the following topics -

1. B2C Service Knowledge Foundation

Use answers

Modify answers

Describe answers relationships

Use answers search

Use answer versioning

2. B2C Service Products and Services - Common Features

Describe products and categories

Explain Service Level Agreements (SLA)

Explain response requirements

3. Reports

Classify reports

Create reports

Use reports features

Explain the dashboard feature

4. Knowledge Advanced

Explain views

Use Knowledge Advanced features

Manage Knowledge Advanced Content

Use Knowledge Advanced Search Capabilities


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