Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20) Practice Exam
Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20)
About Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20)
An Oracle Knowledge Management Cloud 2020 Certified Implementation Specialist has demonstrated the knowledge required to use and modify answers, set up reports and configure queues. Individuals who earn this certification are able to integrate with Connect Web Services for SOAP API and use Knowledge Advanced. Up-to-date training and field experience are recommended.
Exam Details
- Exam Title: Oracle Knowledge Management 2020 Implementation Essentials
- Exam Number: 1Z0-1037-20
- Exam Price: $245 USD
- Format: Multiple Choice
- Duration: 85 Minutes
- Number of Questions: 55
- Passing score: 64%
- Validated Against: Exam has been validated against 20A
Course Outline
The Oracle Knowledge Management 2020 Implementation Essentials (1Z0-1037-20) Exam covers the following topics -
1. B2C Service Knowledge Foundation
Use answers
Modify answers
Describe answers relationships
Use answers search
Use answer versioning
2. B2C Service Products and Services - Common Features
Describe products and categories
Explain Service Level Agreements (SLA)
Explain response requirements
3. Reports
Classify reports
Create reports
Use reports features
Explain the dashboard feature
4. Knowledge Advanced
Explain views
Use Knowledge Advanced features
Manage Knowledge Advanced Content
Use Knowledge Advanced Search Capabilities
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