Oracle Service Center 2019 Implementation Essentials (1Z0-1038)
Oracle Service Center 2019 Implementation Essentials (1Z0-1038)
Oracle Service Center 2019 Implementation Essentials (1Z0-1038)
Oracle Service Center 2019 Implementation Essentials (1Z0-1038) demonstrates the candidate's knowledge required to create queues and assignments, implement automation and customization, set up process between Customers and Agents and manage Reports. Candidates who earn this certification will be able to integrate the Cross-Channel Contact Center and configure add-ins.
Course Structure
The topics covered in this exam include:
- Service Cloud Products and Services
- Service Cloud User Interface and Processes
- Reports
- Service Console Core Features and Access
- Processes between Customers and Agents
- Service Cloud Service Console Extensions
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Exam Format and Information
| Exam Name Oracle Service Center 2019 Implementation Essentials | Exam Code 1Z0-1038 |
| Exam Duration 120 mins | Exam Format Multiple Choice |
| Exam Type IT | Number of Questions 65 Questions |
| Validated Against This exam has been validated against 19C. | Exam Fee $245 USD |
| Exam Language English | Pass Score 63% and above |
Oracle Service Center 2019 Implementation Essentials (1Z0-1038) FAQs
What is the basic course structure for the 1Z0-1038 exam?
The topics covered in this exam include:
• Service Cloud Products and Services
• Service Cloud User Interface and Processes
• Reports
• Service Console Core Features and Access
• Processes between Customers and Agents
• Service Cloud Service Console Extensions
Is it possible to retake the exam if I got failed?
Candidates must wait 14 days before retaking a failed proctored exam. Candidates may retake an online non-proctored exam at any time.
How many exam attempts are there to pass the 1Z0-1038 exam?
Candidates are only allowed to take 4 attempts to pass an exam in a 12-month period. If a candidate passes the exam then they might not retake the exam.
How much the 1Z0-1038 exam will cost?
The exam will cost you $245 USD with additional taxes.
What is Oracle Service Center 2019 Implementation Essentials (1Z0-1038) exam?
Oracle Service Center 2019 Implementation Essentials (1Z0-1038) demonstrates the candidates knowledge required to create queues and assignments, implement automation and customization, set up process between Customers and Agents and manage Reports.
What abilities candidates will gain after earning the Oracle Service Center 2019 Implementation Specialist certification?
Candidates who earn this certification will be able to integrate Cross-Channel Contact Center and configure add-ins.
Will I get notified about my exam result after giving the Oracle exam?
Within 30 minutes of completing your Oracle Certification exam, you will receive an email from Oracle notifying you that your exam results are available in CertView. And, if you have previously authenticated your CertView account, simply login and select the option to “See My New Exam Result Now”. If not then, you will need to proceed with your account authentication.
What is the passing score for the 1Z0-1038 exam?
For this exam the passing score is 63%.
What is the basic knowledge requirement for the 1Z0-1038 exam?
Candidates for this exam are recommended to have up to date training and field experience with knowledge required to create queues and assignments, implement automation and customization, set up process between Customers and Agents and manage Reports.
What is the time duration for the 1Z0-1038 exam?
In this exam you will get 120 minutes to complete the exam.
What are the courses recommended for the 1Z0-1038 exam?
The course includes:
• Oracle B2C Service Learning Subscription
1Z0-1038 exam has been validated against?
This exam has been validated against 19C.
What is the process of becoming Oracle Service Center 2019 Certified Implementation Specialist?
In order to become Oracle Service Center 2019 Certified Implementation Specialist you have to pass 1Z0-1038 with scoring minimum 63%.
How many questions will be there on the 1Z0-1038 exam?
There will be a total of 65 questions in the exam which you have to complete in 120 minutes.
What are the benefits of Oracle certifications?
• Oracle certifications help you in expanding your knowledge base and validate your skills to appeal to potential employers.
• It improves your potential earning power to command a higher salary.
• With this you will learn to perform complex, hands-on activities through lab, study and practice sessions.
• It provides access a secure digital badge you can add to your social media profiles.
What is the exam retirement Policy?
Oracle Certification Program normally provides 90 days notice for the retirement of any certification exam. Oracle post announcements on the Certification Web site and also notify exam candidates by email, so please be sure that you always have your most current contact information on file in your Oracle Profile and ensure that you have selected to receive communications from the Oracle Certification Program.
What is the Oracle cloud recertification policy?
Oracle Cloud Certifications are valid for a period of 18 months from the date you earn the credential. The credential will become inactive at the end of 18 months. And, the Oracle requires candidates to hold an active credential in order to access certain certification benefits including, without limitation, use of Oracle certification logos, eCertificates, score reports, digital badges and certification verification.
How can we schedule the 1Z0-1038 exam?
If you want to schedule the exam then, you can pay directly with a credit card, or redeem a voucher you’ve purchased from Oracle. Either way, you can schedule it through external testing provider, PearsonVue.
Do you offer any discount on the bulk purchase?
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Do you provide any preparation guidance for this certification exam?
Yes our experts frequently blog about the tips and tricks for exam preparation.
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Yes, Testprep Training offers email support for any certification related query while you are preparing for the exam using our practice exams. Your query will be handled by experts in due course.
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Once purchased, the practice exams can be access for the lifetime.
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