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Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20) - RETIRED

Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20) - RETIRED

Free Practice Test

Not Available
  • No. of Questions3
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice
  • TypeExam Format

Practice Exam

Not Available
  • No. of Questions76
  • AccessImmediate
  • Access DurationLife Long Access
  • Exam DeliveryOnline
  • Test ModesPractice, Exam
  • Last UpdatedMay 2024

Online Course

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  • Content TypeVideo
  • DeliveryOnline
  • AccessImmediate
  • Access DurationLife Long Access
  • No of videos-
  • No of hours-
Not Available

Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20) 


An Oracle Engagement Cloud ?Service 2020 Certified ?Implementation Consultant has ?the knowledge to perform ?initial setup and configure ?service request management. ?They can deploy and customize ?a Digital Customer Service ?application, configure ?Omnichannel communications ?and use tools to configure ?and customize Engagement ?Cloud. Up-to-date training ?and field experience are ?recommended.???


Course Outline

The Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20) Exam covers the following topics -

1. Initial Setup

2. Entitlements

3. Digital Customer Service (DCS)

4. Productivity Features

5. Service Request (SR) Management

6. Knowledge Management (KM)

7. Omnichannel Communications

8. Advanced Configuration, Integration and Analytics



Boost your learning and get ready to qualify Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20) exam. Start Preparing Now!

Exam Format and Information

Exam Name Oracle B2B Service 2020 Implementation Essentials 
Exam Code 1Z0-1064-20
Exam Duration 85 mins
Exam Format Multiple Choice and Multi-Response Questions
Exam Type Cloud Computing
Number of Questions 58 Questions
Eligibility/Pre-Requisite NIL
Exam Fee $245 USD
Validated Exam has been validated against 20B
Pass Score 62% and above

 

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