Office Administration Practice Exam

Office Administration Practice Exam


In order to perform effectively, all companies require timely and efficient administrative assistance for growth and development. Administrative managers are needed in nearly every industry; office and administrative supervisors perform administrative tasks such as keeping schedules and tasks organized, organizing meetings, events, and activities as needed, and other administrative tasks that help to keep an office running smoothly and efficiently. This certification is for those interested in a career in administration or office management that will help them accomplish their work more effectively.


Who is an office administrator?

An Office Administrator is an administrative specialist who helps an organization's operations operate smoothly by performing a variety of responsibilities. To perform effectively, all companies require timely and efficient administrative assistance for growth and development. You must obtain this qualification in today's competitive atmosphere to stand out in front of your employers. It will help you improve your employability and open your new employment prospects.


Roles and Responsibilities of an office administrator

Providing administrative support to employees, organizing files, scheduling trips for executives, managing bookkeeping, and processing payroll are just a few of their responsibilities. In addition, they are responsible for the following:


  • To begin, an Office Administrator is responsible for overseeing administrative operations as well as supervising other members of the administrative team.
  • Second, greeting clients, answering phones, and responding to client emails are all tasks that must be completed.
  • Furthermore, maintaining and operating office equipment such as copiers, fax machines, and computers
  • Conducting research and generating reports for supervisors and other staff are also important tasks.
  • Scheduling meetings and events, as well as putting together any necessary materials for them


Who should take the exam?

The exam focuses on the development of employable skills necessary for today's office workers, such as time management, organization, stress management, self-analysis, self-promotion, and professional development. It provides an opportunity for people who want to work as administrative professionals in a company.


Course Outline

The Office Administrator certification covers the following topics:


Overview of Office Administration

Qualities required in an office assistant

Daily Routine of an Office assistant

Office Supplies


Telephone Usage

Telephone Manners

Telephone Etiquettes

Voice Mail Etiquettes


Mailing Services

Incoming Mail

Outgoing Mail

Fundamentals activities of mail handling department

Mail Automation


Travel arrangement and Hotel Reservation

Hotel Reservations

Hotel Accommodation


Hospitality

Reception

Etiquettes as a host

Etiquettes as an Invitee

Etiquettes of using Elevators/Escalators

Etiquettes of using Stair Case

Etiquettes of using a Door

Table Manners/Etiquettes of using Table


Meetings

Types of Meetings

Type of Committees

Meeting Terminologies Glossary


Records Management

Purpose of Record Management

Features of Effective Record Management

Type of Files

Procedure of Classification

Methods of Filing


Office Automation

Benefits of Office Automation

Limitations of Office Automation

Duplicating Machine

Photocopying Machine

FAX (Facsimile)

Dictaphone

Desktop Publishing (DTP)

Time recording machine

Document Shredder

Telecom Equipments


Computer Appreciation

Introduction - What is Computer?

Classification of Computers

Commonly Used Computer Terms

Units of a computer system

Input Devices

Output Devices

Storage Devices

Types of Software

Windows Basics

The User Interface

Windows Accessories


MS-Word 2003

MS- Word Window Elements

File Management

MS-Word Interface

Editing Text in MS-Word

Moving and Selection

Document Printing

Page Setup

Document Views

Headers and Footers

Insertion Options

Formatting Document

Word Tools

Mail Merge


MS-EXCEL 2003

Worksheet Basics

MS-Excel Editing Data

MS-Excel File Management

MS-Excel Page Setup

Printing in MS-Excel

Cell Range and Referencing

MS-Excel Formula

MS-Excel Data and Cell Formatting

Tools

Sort and Filter

Data Analysis and Pivot Table

Charts


MS-Power Point 2003

Loading of PowerPoint

Starting with a presentation

Different Views

Slide Management

Formatting Options

Working of a Slide Show


MS-Word 2013

MS-Word Basics

Working With Documents

Customize the Word Environment

Editing a Document

Formatting Text

Formatting Paragraphs

Styles

Graphics

Proofing a Document

Page Formatting

Macros

Lists

References and Citations

Track Changes


MS-Excel 2013

Excel 2013 Basics

Workbook and Worksheet

Manipulating Data

Worksheet Formatting

Page Properties and Printing

Excel Formulas

Sort and Filter

Charts

Macros


MS-PowerPoint 2013

MS-PowerPoint 2013 Basics

PowerPoint Presentation

Slide Formatting

Slide Effects and Slide Show

Printing and Publishing


Office Erogonomics

Distance between desk and chair

Positioning Computer keyboard and Mouse

Positioning of computer display

Organizing the work area

Constant intervals


Data Security

Protecting your company’s data

A Security Checklist


Miscellaneous

Internet

E-Mail Program

E-Banking

Business Letter

Book-keeping and Accounting

Stress Management

Time Management


What do we offer?

  • Full-Length Mock Test with unique questions in each test set
  • Practice objective questions with section-wise scores
  • In-depth and exhaustive explanation for every question
  • Reliable exam reports evaluating strengths and weaknesses
  • Latest Questions with an updated version
  • Tips & Tricks to crack the test
  • Unlimited access

What are our Practice Exams?

  • Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
  • Practice exam questions have been created on the basis of content outlined in the official documentation.
  • Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
  • Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
  • You can also create your own practice exam based on your choice and preference 

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