Microsoft Outlook Office 2019 (MO-400) Practice Exam
Microsoft Outlook Office 2019 (MO-400) Practice Exam
About Microsoft Outlook Office 2019 (MO-400) Practice Exam
The MO-400: Microsoft Outlook (Office 2019) Exam is suitable for candidates who wish to demonstrate proficiency in using the primary features of Outlook 2019. The exam focuses on assessing the following topics -
- Customizing the Outlook user interface
- Formatting message content
- Creating or inserting graphic elements
- Effectively managing emails and meeting requests.
Skills Measured
Candidates are required to showcase their ability to perform tasks such as creating calendars, coordinating resources, and assigning meeting action items.
- Manage Outlook settings and processes
- Manage messages
- Manage schedules
- Manage contacts and tasks
Recommended Experience
Candidates who wish to qualify for this certification should have -
- Approximately 150 hours of instruction and hands-on experience with Outlook 2019
- Proven competency at an industry associate level.
Course Outline
The Microsoft Outlook Office 2019 (MO-400) Exam covers the following topics
Domain 1 - Managing Outlook Settings and Processes
1.1 Describe Customizing Outlook Settings
- Explain changing the display of messages, calendar items, contact records, and tasks
- Learn adding accounts
- Overview configuring automatic replies
1.2 Explain Configuring Mail Settings
- Understand specifying default fonts for new messages and responses
- Learn customizing reply message settings
- Describe creating, assigning, and modifying signatures
1.3 Overview Performing Search Operations
- Learn creating search folders
- Understand searching for messages, calendar items, contacts, and tasks
- Explain searching using advanced find
1.3 Describe Printing and Saving Information
- Explain printing message, calendar, contact, and task information
- Learn saving message attachments
- Overview previewing message attachments
- Understand saving messages in alternative formats
Domain 2 - Managing Messages
2.1 Understand Creating Messages
- Describe adding or removing message attachments
- Explain designating recipients using courtesy copy (CC) and blind courtesy copy (BCC)
- Learn using @mention to get someone’s attention
- Overview forwarding and replying to messages
- Learn flagging outgoing messages for follow-up
- Explain setting the importance and sensitivity of outgoing messages
2.2 Overview Inserting Message Content
- Describe inserting hyperlinks
- Learn inserting images
- Explain adding signatures to individual messages
2.3 Understand Organizing and Managing Messages
- Learn sorting messages
- Explain creating folders
- Describe moving messages between folders
- Overview categorizing messages
- Explain flagging received messages
- Learn ignoring conversations
- Describe changing the display of messages
Domain 3 - Managing Schedules
3.1 Overview Creating and Managing Calendars
- Explain setting calendar work times
- Learn managing multiple calendars
3.2 Understand Creating Appointments, Meetings, and Events
- Describe creating recurring calendar items
- Learn cancelling meetings
- Explain creating calendar items from messages
- Overview setting calendar item times and time zones
- Learn setting up meetings using the scheduling assistant
- Explain setting availability for calendar items
3.3 Describe Organizing and Managing Appointments, Meetings, and Events
- Learn forwarding calendar items
- Explain configuring reminders
- Overview inviting meeting participants
- Understand responding to invitations
- Learn updating individual or recurring calendar items
Domain 4 - Managing Contacts and Tasks
4.1 Explain Creating and Managing Contact Records
- Describe importing contacts from external sources
- Learn editing contact information
- Overview sharing contacts
4.2 Understand Creating and Managing Contact Groups
- Overview creating and deleting contact groups
- Learn adding contacts to existing contact groups
- Explain updating contacts within contact groups
- Describe deleting contact group members
4.2 Learn Creating and Managing Tasks
- Explain creating and managing tasks
