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Microsoft 365 Fundamentals (MS-900) Practice Exam

Microsoft 365 Fundamentals (MS-900) 

About Microsoft 365 Fundamentals MS-900 Certification

MS-900 exam is designed for candidates who want to demonstrate foundational-level knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. Candidates should have knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.

Knowledge required for the exam

  • Candidates for this have the requisite knowledge for recommending solutions that address common organizational IT challenges and to differentiate Microsoft 365 solutions from the competition in the market.
  • They should also have a fundamental knowledge of offerings, optimizing licensing for cost-effectiveness, and support options for organizations.
  • Candidates should be able to differentiate between Microsoft’s services and products (Microsoft 365, Azure, and Dynamics 365).

Course Outline

The Microsoft 365 Fundamentals (MS-900) Exam covers latest exam updates and topics - 

MODULE 1 -  Describe cloud concepts (10-15%)

1.1 Describe the different types of cloud services available

  • describe Microsoft’s IaaS, and PaaS offerings
  • describe where Microsoft Azure and Dynamics 365 fit into the Microsoft ecosystem
  • cloud-based productivity solutions

1.2 Describe the benefits of and considerations for using a cloud service instead of on-premises services

  • describe public, private, and hybrid scenarios
  • identify scenarios when the usage of cloud-based services is more beneficial than on-premises services
  • compare costs of cloud-based services with on-premises services
  • identify factors that drive organizations to move to the cloud

MODULE 2 - Describe Core Microsoft 365 Services and Concepts (30-35%)

2.1 Identify core Microsoft 365 capabilities

  • productivity and teamwork (IM and chat, online meetings, email and calendaring, Office productivity apps, file storage and sharing, intranet and team sites, enterprise social, accessibility)
  • business management (simplified management, business process automation, extensibility, business voice and phone systems, forms and workflow management, business intelligence, work management, customer scheduling and booking, mileage tracking and reporting)
  • security and compliance (identity and access management, information protection and governance, threat protection, security management, insider risk management, compliance management, discover and respond)
  • describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal

2.2 Describe options for deploying and supporting Windows and Office

  • describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
  • describe the capabilities of Windows Virtual Desktop (WVD) and when it makes sense to implement WVD
  • identify deployment and servicing methods for Microsoft 365 apps

2.3 Describe analytics capabilities in Microsoft 365

  • describe capabilities of Workplace Analytics and MyAnalytics
  • describe the reports available in the Microsoft 365 Admin center and other admin centers

2.4 Describe Microsoft 365 collaboration solutions

  • explain how collaboration solutions in Microsoft 365 can drive personal and organizational productivity
  • describe the capabilities for extending Office and Microsoft Teams with Power Platform and third-party apps and services

3. Explain Security, Compliance, Privacy, and Trust in Microsoft 365 (30-35%)

3.1 Explain zero-trust security principles for Microsoft 365

  • identify key components that need to be protected within an organization’s cloud and on-premises infrastructure
  • describe key security pillars of protection, including identity, documents, network, and devices

3.2 Explain unified endpoint management concepts

  • explain device and application management
  • describe bring you own device (BYOD), and application and device management
  • explain the value of the Microsoft Endpoint Manager (MEM) including Microsoft Intune and System Center

3.3 Explain identity and access management concepts

  • describe concepts of cloud identity, on-premises identity, and hybrid identity
  • describe the purpose and value of implementing multi-factor authentication (MFA)
  • describe the purpose and value of conditional access

3.4 Explain Threat Protection in Microsoft 365

  • identify how Microsoft 365 services address the most common current threats
  • describe the concepts of Cloud App Security

3.5 Describe the Service Trust portal, Microsoft 365 Security center, and Compliance Manager

  • identify differences between the Service Trust portal, Security center, and Compliance Manager
  • explain the trust relationship between Microsoft and service locations
  • describe data protection options including data segregation
  • describe how compliance scores are generated and how they can be used
  • describe scenarios where knowing the compliance score benefits an organization
  • describe the value and capabilities of the Service Trust portal
  • explain insider risk management capabilities in the compliance score
  • identify eDiscovery use cases and scenarios
  • explain why privacy matters to Microsoft
  • demonstrate the Security Center and Secure Score benefits and capabilities

3.6 Describe information protection and governance solutions

  • explain information protection and governance
  • identify the types of sensitivity labels and when to use each type

4. Describe Microsoft 365 Pricing and Support (20-25%)

4.1 Plan, predict, and compare pricing

  • describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
  • explain available billing and bill management options including billing frequency and methods of payment
  • optimize costs based on licensing options

4.2 Identify licensing options available in Microsoft 365

  • describe the available licensing and management options for Microsoft 365
  • describe additional capabilities available when a customer purchases Azure Active Directory P1, Azure Active Directory P2, and Azure AD Free

4.3 Describe the service lifecycle in Microsoft 365

  • describe private, public preview, and General Availability (GA) options
  • describe the correlation between lifecycle options and pricing
  • describe use cases and capabilities for the Microsoft 365 Roadmap portal

4.4 Describe support offerings for Microsoft 365 services

  • describe how to create a support request for Microsoft 365 services
  • describe service level agreements (SLAs) concepts, use cases for SLAs, SLA tiers, roles, and responsibilities
  • determine service health status by using the Microsoft 365 dashboard or the tenant dashboard
  • describe how organizations can communicate with Microsoft by using UserVoice

Exam Pattern 

  • Exam Name: Microsoft 365 Fundamentals
  • Exam Code: MS-900
  • Number of Questions: 40-60
  • Registration Fee: $99 USD
  • Passing Score: 700 (on a scale of 1-1000)
  • Exam Language English, Japanese, Spanish, German, Chinese (Simplified), French, Korean

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