Microsoft 365 Fundamentals (MS-900) 

About Microsoft 365 Fundamentals MS-900 Certification

The Microsoft 365 Fundamentals (MS-900) Exam has been developed for candidates willing to demonstrate foundational-level knowledge of cloud based solutions to help  in facilitating productivity and collaboration on-site or at home.

Knowledge Required

The Microsoft 365 Fundamentals (MS-900) Exam requires candidates to have knowledge - 

• Cloud-based solutions or may be new to Microsoft 365.
• To recommend Microsoft 365 solutions that address common organizational IT challenges.
• Understanding on how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications.
• Understand how Microsoft 365 solutions help secure data and identity and facilitate compliance.
• Ability to recommend solutions for endpoint and application management, desktop virtualization, automated operating system deployment, and reporting and analytics.
• Microsoft 365 licensing, deployment and migration assistance, and support options for organizations looking to maximize their investment in the cloud.

Course Outline

The Microsoft 365 Fundamentals (MS-900) Exam covers the latest exam topics as per exam updates as of April 15, 2024 -

Module 1 - Understanding and Describe cloud concepts (5–10%)

Explain the the different types of cloud services available

• Learn the Microsoft SaaS, IaaS, and PaaS concepts and use cases
• Learn the differences between Office 365 and Microsoft 365

Explain the benefits of and considerations for using cloud, hybrid, or onpremises services

• Learn public, private, and hybrid cloud models
• Learn and Compare costs and advantages of cloud, hybrid, and on-premises services
• Learn the concept of hybrid work and flexible work

Module 2 - Understanding Microsoft 365 apps and services (45–50%)

Explain productivity solutions of Microsoft 365

• Learn the core productivity capabilities and benefits of Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
• Learn core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint, Outlook, and OneNote
• Learn work management capabilities of Microsoft 365 including Microsoft Project, Planner, Bookings, Forms, Lists, and To Do

Explain collaboration solutions of Microsoft 365

• Learn the collaboration benefits and capabilities of Microsoft 365 including Microsoft Exchange, Outlook, Yammer, SharePoint, OneDrive, and Stream
• Learn the collaboration benefits and capabilities of Microsoft Teams and Teams Phone
• Learn the Microsoft Viva apps
• Learn the ways that you can extend Microsoft Teams by using collaborative apps

Explain endpoint modernization, management concepts, and deployment options in Microsoft 365

• Learn the endpoint management capabilities of Microsoft 365 including Microsoft Endpoint Manager (MEM), Intune, AutoPilot, and Configuration Manager with cloud attach
• Learn and Compare the differences between Windows 365 and Azure Virtual Desktop
  
• Learn the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
• Learn to Identify deployment and update channels for Microsoft 365 Apps

Explain analytics capabilities of Microsoft 365

• Learn the capabilities of Viva Insights
• Learn the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal
• Learn the reports available in the Microsoft 365 Admin center and other admin centers

Module 3 - Understanding security, compliance, privacy, and trust in Microsoft 365 (25–30%)

Explain Zero Trust security principles for Microsoft 365

• Learn the Zero Trust model
• Learn Microsoft Granular Delegated Admin Privileges (GDAP) principles

Explain identity and access management solutions of Microsoft 365

• Learn to identity and access management capabilities of Microsoft Microsoft Entra ID
• Learn to cloud identity, on-premises identity, and hybrid identity concepts
  
• Learn how Microsoft uses methods such as multi-factor authentication (MFA), self-service password reset (SSPR), and conditional access to keep identities, access, and data secure
  

Explain threat protection solutions of Microsoft 365

• Learn about the Microsoft 365 Defender, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft 365 Defender Portal
• Learn about the Microsoft Secure Score benefits and capabilities
• Learn about how Microsoft 365 addresses the most common types of threats against endpoints, applications, and identities

Explain trust, privacy, risk, and compliance solutions of Microsoft 365

• Learn about the Zero Trust Model
• Learn about Microsoft Purview and compliance solutions such as insider risk, auditing, and eDiscovery
• Learn about how Microsoft supports data residency to ensure regulatory compliance
• Learn about information protection features such as sensitivity labels and data loss prevention
• Learn about the capabilities and benefits of Microsoft Priva

Module 4 - Understanding Microsoft 365 pricing, licensing, and support (10–15%)

Explain and Identify Microsoft 365 pricing and billing management options

• Learn the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, and direct billing
• Learn available billing and bill management options including billing frequency and methods of payment

Explain and Identify licensing options available in Microsoft 365

• Learn license management
• Learn the differences between base licensing and add-on licensing

Explain and Identify support options for Microsoft 365 services

• Learn how to create a support request for Microsoft 365 services
• Learn and support options for Microsoft 365 services
• Learn the service level agreements (SLAs) including service credits
• Learn to determine service health status by using the Microsoft 365 admin center or the Microsoft Entra admin center

Exam Pattern 

• Exam Name: Microsoft 365 Fundamentals
• Exam Code: MS-900
• Number of Questions: 40-60
• Registration Fee: $99 USD
• Passing Score: 700 (on a scale of 1-1000)
• Exam Language English, Japanese, Spanish, German, Chinese (Simplified), French, Korean

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