ITIL Operational Support and Analysis (Intermediate) Professional Practice Exam Questions
ITIL Operational Support and Analysis (Intermediate) Professional Practice Exam Questions
The ITIL Operational Support and Analysis (Intermediate) Professional exam focuses on the real-life application of Operational Support Analysis practices that allow the event, request, incident, problem, technical, IT operations as well as application management. This certification provides you with the necessary skills to provide good quality IT services in an organisation.
Target Audience
This exam is intended for the following people-
• IT professionals
• People who wish to excel in their chosen areas
• Managers
• Owners of a business
Learning Outcomes
This certification provides you with the knowledge of-
• Business and service management
• Processes supporting ITIL
• Roles and responsibilities
• Case Studies
• Operational practices
Topics Covered
• Introduction to OSA
• Understanding Event management
• Knowledge of Incident management
• Request fulfilment
• Understanding Problem management
• Knowledge of Access management
• The service desk
• Roles and responsibilities
• Technological considerations
• Implementation
What do we offer?
- Full-Length Mock Test with unique questions in each test set
- Practice objective questions with section-wise scores
- In-depth and exhaustive explanation for every question
- Reliable exam reports evaluating strengths and weaknesses
- Latest Questions with an updated version
- Tips & Tricks to crack the test
- Unlimited access
What are our Practice Exams?
- Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
- Practice exam questions have been created on the basis of content outlined in the official documentation.
- Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
- Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
- You can also create your own practice exam based on your choice and preference
