IT Support Practice Exam Questions
The IT industry is the fastest-growing sector for the past few decades. In this world of modernization and urbanization, there is an utmost need for IT Professionals. These professionals play a vital role in maintaining the hardware and software and improving the IT systems in a more advanced way. Moreover, they provide the organizations with useful information to support and improve the activities.
Roles and Responsibilities
Some of the major roles and responsibilities of a certified IT Support Professional are as follow:
• To begin with, installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and its networks
• Responding in a systematic manner to service issues and requests
• Provide technical support across the company
• Repairing and replacing equipment as per requirement
• Training more junior employees
• Maintaining databases and ensuring system security.
• Keeping an eye on technological advancements and trends in IT support
With the increase in demand for IT Professionals, more companies are hiring certified candidates in various industries like in:
• Banks, schools, corporate, travel, hotel management and tourism.
• Major recruiters include Tata Consultancy Services Ltd, Wipro, Tech Mahindra, Satyam, HCL, IBM services.
Table of Content
The IT Support exam cover topics including -
• Electronics basics
• Computer Basics
• Introducing Hardware
• Chassis Or Cabinet
• Storage Devices
• Display Devices
• Keyboard & Mouse
• Peripherals Devices
• Operating System
• Networking Basics
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