Google Professional Workspace Administrator Practice Exam
Google Professional Workspace Administrator Practice Exam
About Google Professional Workspace Administrator Exam
The Google Professional Workspace Administrator exam has been developed for professionals responsible for transforming business objectives into tangible configurations, policies, and security practices related to users, content, and integrations. Google Workspace Administrators are also required to have a thorough understanding of the organization's infrastructure and thereby enable people to work together, communicate, and access data in a secure and effective manner.
Knowledge Gained
Candidates learn to -
- Operate with an engineering and solutions mindset
- Use tools, programming languages, and APIs to automate workflows.
- Educate end users and increase operational efficiency while advocating for Google Workspace and the Google toolset.
Who should take the exam?
- IT Systems Administrator
- Cloud Solutions Engineer
- Enterprise Google Workspace Administrator
- Systems Engineer
Skills Evaluated
The Google Professional Workspace Administrator exam -
- Assess the skills to plan and implement Google Workspace authorization and access
- Assess the ability to manage user, resource, and shared drive life cycles
- Assess the ability to control and configure Google Workspace services
- Assess the ability to configure and manage endpoint access
- Assess the ability to monitor organizational operations
- Learn about Advance Google Workspace adoption and collaboration
Exam Duration
- Exam Duration: 2 hours
- Exam fee: $200
- Exam Languages: English, Japanese
- Exam format: Multiple choice and multiple select
- Exam Delivery Method: Online-proctored exam/Onsite-proctored exam
- Exam Prerequisites: None
- Recommended experience: 3+ years of industry experience including 1+ year Google Workspace (formerly G Suite) administration experience.
Certification Renewal / Recertification Policy
- Candidates must recertify in order to maintain their certification status.
- Google Cloud certifications are valid for 2 years from the date of certification.
Recertification is accomplished by retaking the exam during the recertification eligibility time period and achieving a passing score. You may attempt recertification starting 60 days prior to your certification expiration date.
Course Outline
The Google Professional Workspace Administrator Practice Exam covers the following topics -
Domain 1: Object management
1.1 Manage user lifecycles with provisioning and deprovisioning processes. Considerations include:
a. Adding users (e.g., individual, bulk, automated)
b. Removing users (e.g., suspending, deleting, recovering)
c. Editing user attributes (e.g., renaming, passwords, aliases)
d. Creating administrative roles (e.g., default roles, custom roles)
1.2 Configure shared drives. Considerations include:
a. Transferring user data from one user to another
1.3 Manage calendar resources
1.4 Configure and manage Google Groups for Business. Considerations include:
a. Configuring Google Groups
b. Adding users to groups
c. Implications of current Google Workspace APIs to development efforts
d. Using Apps Script to automate tasks
Section 2: Service configuration
2.1 Implement and manage Google Workspace configurations based on corporate policies. Considerations include:
a. Managing company profile settings
b. Modifying OU policies
c. Managing rollout of new Google functionality to end users
d. Troubleshooting Google Workspace services (e.g., performance issues for services suite, apps for OUs)
2.2 Demonstrate how to set up and configure Gmail. Considerations include:
a. Enabling email delegation for an OU
b. Managing Gmail archives
Section 3: Troubleshooting
3.1 Troubleshoot user reports of mail delivery problems
3.2 Collect log files or reports needed to engage with support
3.3 Classify and mitigate basic email attacks. Considerations Include:
a. Configuring attachment compliance
b. Configuring blocked senders
c. Configuring email allowlist
d. Configuring objectionable content
e. Configuring phishing settings
f. Configuring spam settings
g. Managing admin quarantine
h. Configuring Secure Transport compliance
i. Configuring safety settings
3.4 Troubleshoot workspace access and performance
Section 4: Data access and authentication
4.1 Configure policies for all devices (mobile, desktop, Chrome OS, Meet, Chrome Browser). Considerations include:
a. Company-owned vs. personal devices
b. Configuring personal device settings (e.g., password, Android, iOS, advanced, device approvals, app management, insights
4.2 Configure and implement data governance policies
4.3 Describe how to manage third-party applications. Considerations include:
a. Configuring third-party SSO for Google Workspace
b. Integrating with third-party for provisioning
c. Integrating third-party marketplace apps to specific OUs in Google Workspace
d. Granting API access to applications that need access
e. Revoking third-party author access
f. Removing connected applications and sites
4.4 Configure user authentication. Considerations include:
a. Basic user security controls (e.g., password length enforcement and 2-Step Verification)
b. Security aspects of identity, perimeter security, and data protection
Section 5: Support business initiatives
5.1 Use Vault to assist legal teams. Considerations Include:
a. Setting retention rules (e.g., Setting retention rules, placing legal holds, searching your domain's data by user account, OU, date, or keyword, exporting data for additional processing and review, auditing reports)
b. Holding and exporting data
c. Running Vault audit reports
5.2 Interpret reports for the business. Considerations Include:
a. Scanning email with Data Loss Prevention (DLP)
b. Managing content compliance rules
c. Configuring security and data region
d. Monitoring security health check
e. Configuring security settings
f. Creating security records
g. Designing security integration and addressing objections
5.3 Describe how to import and export data
