EXIN IT Service Management Foundation Bridge ISO/IEC 20000
EXIN IT Service Management Foundation Bridge ISO/IEC 20000
EXIN IT Service Management Foundation Bridge ISO/IEC 20000
EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 tests a candidate’s basic knowledge of key information and concepts of ITSM. The importance is placed on the service management system (SMS) and service management methods. Definitely the core concepts and basic terminology of ITSM based on ISO/IEC 20000:2018.
Who is this certification for?
EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 is intended for anyone who holds an existing service management certificate (VeriSM™, SIAM™, or any version of ITIL) and wishes to explore another area within service management.
Requirements for certification
- Successful completion of the EXIN IT Service Management Foundation Bridge based on ISO/IEC 20000:2018 exam.
- An existing service management certificate (for example VeriSM™, SIAM™, or ITIL).
Course Outline
The domains of the EXIN IT Service Management Foundation Bridge ISO/IEC 20000 exam are as follows:
- Introduction to IT Service Management
- Service Management System
- The Operation of the Service Management System
Exam Format and Information
Exam Name EXIN IT Service Management Foundation Bridge ISO/IEC 20000 | Exam Code 0 |
Exam Duration 30 mins | Exam Format Multiple Choice |
Exam type 0 | Number of Questions 20 Questions |
Eligibility/Prerequisite 0 | Exam Fee 0 |
Exam Language English, Spanish, Japanese, Brazilian Portuguese | Pass Score 65% and above |
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