Designing Cisco Unified Contact Center Enterprise (600-455-UCCED)
Designing Cisco Unified Contact Center Enterprise (600-455-UCCED)
Designing Cisco Unified Contact Center Enterprise (600-455 UCCED)
600-455 exam tests a candidate's knowledge of design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions. Cisco Unified CCE is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network.
Course Structure
The important topics in this 600-455 UCCED exam are -
- Describe the Features and Functionality of the Cisco Unified CCE Solution (23%)
- Identify the Design Considerations for Cisco Unified Communications Manager in a Cisco Unified CCE Solution (11%)
- Identify the Network Design Considerations in a Cisco Unified CCE Solution (19%)
- Identify the Design Considerations for Cisco Unified ICM, Cisco Finesse, Cisco Unified CVP, and Cisco Unified Intelligence Center in a Cisco Unified CCE Solution (23%)
- Describe the Sizing Process for Contact Center Resources and Cisco Unified CCE Components (13%)
- Describe the Virtualization Environment for Contact Center Resources and Cisco Unified CCE Components (11%)
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Exam Format and Information
| Exam Name Designing Cisco Unified Contact Center Enterprise | Exam Code 600-455-UCCED |
| Exam Duration 75 mins | Exam Format Multiple Choice and Multi-Response Questions |
| Exam Type Specialist Exam | Number of Questions 65-75 Questions |
| Validity 2 years | Exam Status Live |
| Exam Language English | Register Pearson VUE |
Designing Cisco Unified Contact Center Enterprise (600-455-UCCED) FAQs
What is the scoring format for Cisco?
Passing scores are set by using statistical analysis and are subject to change. Candidates receive a score report along with a score breakout by exam section and the passing score for the given exam. Cisco does not publish exam passing scores because exam questions and passing scores are subject to change without notice.
What is Cisco Unified CCE?
Cisco Unified CCE is part of Cisco Unified Communications application suite, which delivers intelligent call routing, network-to-desktop computer telephony integration (CTI), and multichannel contact management to contact center agents over an IP network.
What is the recertification policy?
Certification must be met prior to the certification expiration date. Individuals with expired certification(s) must repeat the entire certification exam process in order to regain their certification(s) status. As always, you can recertify by advancing to the next level of certifications, using continuing education credits or a combination of both.
What is 600-455 UCCED exam?
600-455 exam tests a candidate's knowledge of design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions.
How to schedule the exam?
• Log into your account at Pearson VUE.
• Select Proctored Exams and enter the exam number, 600-455.
• Follow the prompts to register.
What is the Cisco exam validity for Specialty exams?
In Cisco, the specialist exam is valid for 2 years.
What knowledge and skills you must have in 600-455 UCCED?
The candidates are recommended to have knowledge of designing deploying Cisco Unified Contact Center Enterprise (Cisco Unified CCE) solutions.
600-455 UCCED exam is associated with which certification?
600-455 UCCED is associated with the Cisco Unified Contact Center Enterprise Specialist.
In how many languages we can give the 600-455 UCCED exam?
You can give the exam in the English language.
What is the exam type for the 600-455 UCCED exam?
This exam is the Specialist level exam.
How many questions will be there on the exam?
There will be 65-75 questions in the exam.
What is the exam retake policy?
Candidates who fail an Associate, Professional, or Specialist exam must wait a period of five calendar days, beginning the day after the failed attempt, before they may retest for the same exam. Once passed, a candidate must wait a minimum of 180 days before taking the same exam with an identical exam number.
What is the exam course structure?
The important topics in this exam are:
• Describe the Features and Functionality of the Cisco Unified CCE Solution (23%)
• Identify the Design Considerations for Cisco Unified Communications Manager in a Cisco Unified CCE Solution (11%)
• Identify the Network Design Considerations in a Cisco Unified CCE Solution (19%)
• Identify the Design Considerations for Cisco Unified ICM, Cisco Finesse, Cisco Unified CVP, and Cisco Unified Intelligence Center in a Cisco Unified CCE Solution (23%)
• Describe the Sizing Process for Contact Center Resources and Cisco Unified CCE Components (13%)
• Describe the Virtualization Environment for Contact Center Resources and Cisco Unified CCE Components (11%)
What is the time duration for the 600-455 UCCED exam?
For this exam, you will get 75 minutes to complete the exam.
Where we can register for the 600-455 exam?
You can register for the exam at Pearson VUE.
Do you offer any discount on the bulk purchase?
Yes, we offer nearly 50% discount for the order of more than 10 products at a time. You can reach the test prep training Helpdesk for more details. The member of the support staff will respond as soon as possible.
Do you provide any preparation guidance for this certification exam?
Yes, our experts frequently blog about the tips and tricks for exam preparation.
Does Testprep Training offer Money Back Guarantee for the Exam Simulator?
Yes, we offer a 100% unconditional money back guarantee. In case you are not able to clear the exam for then you can request for the full refund. Please note that we only refund the cost of the product purchased from Testprep Training and not the Exam cost.
Can we try the free test before purchasing the practice exam?
Yes, testprep training offers free practice tests for this exam which can be used before the final purchase for a complete test.