Yes. Instructions for rescheduling are available in your confirmation email. You must reschedule no later than 24 hours before the exam start time.
What is a digital badge?
A digital badge is a verifiable, portable online artifact that displays an achievement. It can demonstrate your skill set on your digital resume or social platforms. Tableau has partnered with Credly to translate your achievements into a badge, issued and maintained through the Credly Acclaim Platform.
How do I schedule an exam?
Once you have ordered an exam, you will be taken to a scheduling tool to select an available date/time with a proctor. Sessions are booked on a first-come, first-served basis.
How are the exams delivered?
Exams (except for Server Certified Professional) are delivered online 24/7 by our exam provider, Loyalist Exam Services. All you need is a computer, a webcam, and a fast/reliable internet connection. Exams are also available at some Tableau Conferences. Exams are not available at testing centers.
Can I cancel my exam?
No. All exams are non-refundable. If you fail to show for a scheduled exam time, you will forfeit your exam fee. No refunds are provided.
In case there is an internet connectivity issue during the exam, what should I do?
It is the test taker’s responsibility to maintain connectivity throughout the exam session. If connectivity is lost, for any reason, you must reconnect or the exam will be scored as a fail. Depending upon the circumstance, the proctor may have to reset your virtual environment. Please note the exam timer will continue running. Additional time cannot be added to your timer.
How will I receive exam results?
Exam scores for Specialist & Certified Associate level exams will be provided 24-48 hours after completing your exam. Final scores for Certified Professional level exams will be provided 4-6 weeks after completing your exam.
Is there ant option to find out what questions I missed during the exam?
No. Tableau Certification follows industry-standard practices. To ensure exam integrity, questions or details beyond what is shown in your results report will not be provided.
What if I fail in the exam?
There is no required waiting period between your first and second exam attempt. Should you need to take the exam a third time, there is a two-month waiting period between each attempt after your second. You must pay the exam fee for each attempt.
Will I be allowed to use resources during the exam?
You will be allowed to utilize online, public resources within the virtual exam environment such as Tableau Online Help. You are not allowed access to your local machine or any site allowing for interactive communication. You cannot access any private websites that require a login and are not allowed to take notes or have any material on your desk.
Do I need to show identification to take the exam?
Yes. The name on your government issued photo ID (driver’s license, passport, etc.) must match the name you used when registering for your exam. If your ID is in double-byte characters, you will need to show two forms of ID. One must include a photo.
Does my certification title expire?
It depends on the exam type. Desktop Specialist exam titles do not expire. Certification titles for Certified Associates are active for two years after the achievement date. Titles for Certified Professionals are active for three years after the achievement date.
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