Cross-Sell
Cross-Sell
Cross-Sell
Cross sell is the process of encouraging customer to buy the products/services again or an additional product with the original item purchased. Most of the times the cross sold items are complementary to each other, so that customer has a reason to purchase both the items.
Table of Contents
- Introduction to Cross Selling
- How Cross Selling works
- Special Consideration
- Upselling
- Cross Selling vs Upselling
- Examples of Cross Selling
- The bottom line
Cross-Sell FAQs
What is Cross-Sell?
Cross-selling is an activity when an organization or its salesperson sells a customer a complementary or similar product to what that the customer is already buying.
Who is the target audience for this exam?
- Student
- Professionals engaging in sales activities
- Customer Service Representatives
- Sales Support team
- Customer Support
- Sales Representatives
What skills are required for this exam?
- Follow-Up
- Strong Communication
- Be Positive
- Demonstrate Value
- Negotiations Skills
- Be humble
What are the career prospects after completing this exam?
- Sales Executive
- Sales Representative
- Regional Sales Manager
- Sales Development Rep
- Sales Manager