Communication Practice Exam

Communication Practice Exam


Communication is the key to successful business relations. We all know having good communication skills help business to grow and manage all the internal as well as external communication of a company. Therefore, it is important to achieve good level business grammar knowledge, language, punctuation, spelling, sentence clarity, vocabulary, and word usage training to improve your communication as well as writing skills.


Roles and Responsibilities

Some of the major roles and responsibilities of these professionals include the following:

  • Building communication strategy that consists of media outreach and social media content creation.
  • Research as well as write press releases, and content for the company website.
  • Maintain a thorough knowledge of the company’s policies, principles and strategies.
  • Plan events and facilitate the resolution of disputes.
  • Develop effective corporate communication strategies
  • Manage internal communications.


Who should take this exam?

The communication exam is suitable for businessmen or an employee from any firm can take up this examination. Moreover, people who are new to this field can build their skills by taking up this exam.


Skills Required

  • Basic language knowledge
  • English fluency 
  • Basic grammar knowledge
  • Communication skills
  • Confidence


Career Prospects

  • Businessmen
  • Business consultant
  • Property dealer
  • Entrepreneur


Table of Content

The communication exam covers the following topics - 

Introduction to communication

Theory of business communication

Learning Classification of communication

The purpose of communication

Learning the process of communication

The seven c’s of communication in verbal communication

Learning Universal elements in communication

Interaction with social and electronic media


Diversity and organizational communication

Learning Organizational communication

Learning assumptions underlying early organizational communication

Communication networks

Direction of communication

Interpersonal communication

Communication approaches used in an organization

Learning Line and staff management (lsm)

Intercultural communication skills

Learning Cultural sensitivity and go global

Effectiveness of intercultural communication

Learning Developing cultural intelligence

Learning Improving cross-cultural communication skills

Some examples of cultural diversity


Oral communication

Learning Oral communication

Listening


Non-verbal communication

Importance of non-verbal communication

Learning History of non-verbal communication

Types of non-verbal communication

Learning Functions of non-verbal communication

How non-verbal communication helps


Written communication

Written business communication

Types of business communication

Learning Business etiquettes

Learning Modes of written communication in business organisation

Types of communication-based on style and purpose

Keys to effective written communication

The importance of font selection

Learning How to write a good business letter

Learning How to write a memo

E-mail

Report writing


Organisation politics

Overview of organization politics

Learning Political landscape of an organization

The political players

Antecedents of political behaviour

Method of dealing with organization politics


Developing negotiation skill

Learning Definition of negotiation

Preparing for the negotiation process

The seven basic steps in negotiation

Learning Negotiation styles

Attitude and negotiation


Negotiation strategy & tactics

Strategies for negotiation

Learning Best alternative to a negotiated agreement (batna)

Approaches for negotiation

Types of negotiators

Learning Tactics for negotiation process

Learning Non-verbal communication

Emotions in the negotiation process

Learning Top ten effective negotiation skills

Group dynamics in negotiation

Creative methods to solve negotiation problems

Value creation in negotiations

Giving feedback after negotiation

Learning Barriers to the negotiation process


Emotional intelligence

Emotional intelligence

Eq domains

Self-awareness

Self-regulation

Social skills

Improving perception competencies

Using self-management and social skills

Emotional maturity

Emotional resilience


Tags: Communication Practice Exam