Collaboration Communications Systems Engineer (MS-721)

Collaboration Communications Systems Engineer (MS-721)

The Collaboration Communications Systems Engineer (MS-721) exam has been developed to assess and evaluate the skills of the candidate to prform the following tasks -

• Plan and design collaboration communications systems
• Configure and manage Teams meetings and events
• Configure and manage Teams Phone
• Configure and manage Teams Rooms and devices

Knowledge Required

The candidates preparing for the Collaboration Communications Systems Engineer (MS-721) exam work as systems engineers with the following skills set -

• Fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management.
• Proficient in managing and monitoring Teams Phone, meetings, and certified devices by using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Management portal, and the Microsoft Call Quality Dashboard.
• Ability to deploy and configure Teams Phone with PSTN connectivity through Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.

Course Outline

The Collaboration Communications Systems Engineer (MS-721) exam covers the following topics as the November 3, 2023 exam updates - 

• Domain 1 - Understand Planning and designing collaboration communications systems (30–35%)
• Domain 2 - Understand Configure and manage Teams meetings and events (10–15%)
• Domain 3 - Understand to configure and manage Teams Phone (35­–40%)
• Domain 4 - Understand to Configure and manage Teams Rooms and devices (15–20%)