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Cisco Business Architecture Analyst (810-440 DTBAA) Practice Exam

Cisco Business Architecture Analyst (810-440 DTBAA)

About Adopting the Cisco Business Architecture Approach 810-440 DTBAA

810-440 DTBAA exam tests a candidate's knowledge and skills in Cisco Business Architecture lead sales process, Specific responsibilities of a business architect, Customer journey and Customer credibility and rapport.


Prerequisites for the exam

There are no prerequisite but it is recommended that students have the following knowledge and skills:

  • Some familiarity with the IT and general technology sales process.
  • A deep understanding of at least one of the technology tracks (e.g., Routing and Switching, Collaboration, Wireless, etc.).


Target Audience

  • Account managers, systems engineers, and individuals with technical career certifications who are interested in the concept of Enterprise Architecture and how it relates to the sales, positioning, and deployment of technology solutions.
  • Channel Partner systems engineers and account managers who are assigned to fulfill requirements around the specializations, and need to have the associate-level certification for the Cisco Business Architecture program.


Course Structure

1. Cisco Business Architecture 25%

1.1 Describe the function of these roles associated with Cisco Business Architecture

1.2 Describe these items for a business architect

1.3 Describe the advantages of Cisco Business Architecture approach

1.4 Describe the value of Cisco Business Architecture to the customer

1.5 Describe the value of Cisco Business Architecture to the Business Architect

1.6 Describe the value of Cisco Business Architecture to the account team

1.7 Describe the four skill pillars for the Cisco Business Architect

2. Customer Relevance 20%

2.1 Describe the different phases of the customer journey

2.2 Describe the values of the Cisco Business Architecture methodology

2.3 Describe the value of the business roadmap

2.4 Describe the four maturity levels

2.5 Describe the relationship between maturity level and Business Architecture engagement

3. Understanding Business 20%

3.1 Define and distinguish these terms

3.2 Define and distinguish these components of a business strategy

3.3 Compare and contrast internal influences and external influences that impact a business model

3.4 Identify the nine components of the business model canvas

3.5 Describe the value of a BMC

3.6 Compare and contrast business value and technology value

3.7 Apply these financial considerations for business decisions

4. Enterprise Architectures, Practices, and Standards 15%

4.1 Describe the value of architectural frameworks

4.2 Describe the value of enterprise architecture practices

4.3 Describe the value of enterprise architecture standards

4.4 Describe TOGAF® in the context of business architecture

4.5 Describe the ITIL® practice in business architecture

5. Credibility and Rapport 20%

5.1 Compare and contrast views and viewpoints

5.2 Describe the five management styles

5.3 Describe the five decision making style

5.4 Describe a persona

5.5 Describe the five target audience categories

5.6 Describe the four audience types

5.7 Describe characteristics of effective customer relationship management

5.8 Describe the five stages of the customer relationship management lifecycle


Exam Pattern 

  • Exam Name: Adopting the Cisco Business Architecture Approach
  • Exam Code: 810-440 DTBAA
  • Length of Time:  90 Minutes
  • Number of Questions: 55-65
  • Exam Language English, Japanese


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