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CCNP Collaboration (300-810 CLICA) Practice Exam

CCNP Collaboration (300-810 CLICA)

About Implementing Cisco Collaboration Applications (300-810 CLICA)

300-810 CLICA exam tests a candidate's knowledge of collaboration applications, including single sign-on, Cisco Unified IM and Presence, Cisco Unity Connection, Cisco Unity Express, and application clients. After passing 300-810 CLICA exam, you will earn the Cisco Certified Specialist - Collaboration Applications Implementation certification, and you satisfy the concentration exam requirement for this professional-level certification CCNP Collaboration.


Knowledge required for the exam

  • The knowledge and skills you should have for this exam:
  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Cisco Unified Communications Manager experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks


Target Audience

The exam is appropriate for 

  • Collaboration engineers
  • Collaboration administrators


Course Structure

1. Single Sign-On (SSO) for Collaboration Applications 15%

1.1 Describe these types of SSO as they relate to Collaboration

1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

1.3 Describe these components of SAML 2.0 and later

2. Cisco Unified IM and Presence 30%

2.1 Configure Cisco Unified Instant Message and Presence on premises

2.2 Troubleshoot Cisco Unified IM&P on premises

3. Cisco Unity Connection and Cisco Unity Express 30%

3.1 Configure these in Cisco Unity Connection

3.2 Troubleshoot these in Cisco Unity Connection

3.3 Implement toll fraud prevention

3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection

3.6 Configuring Cisco Unity Express integration to Cisco Unified Communications Manager Express

3.7 Troubleshooting Cisco Unity Express integration to Cisco Unified CME

4. Application Clients 25%

4.1 Configure DNS for service discovery

4.2 Troubleshoot service discovery

4.3 Configure Jabber client installation switches

4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence

4.5 Troubleshoot Cisco Jabber phone control

4.6 Troubleshoot Cisco Jabber voicemail integration

4.7 Troubleshoot certificate validation for Jabber clients

4.8 Describe the Cisco Unified Attendant Console Advanced integration


Exam Pattern 

  • Exam Name: Implementing Cisco Collaboration Applications
  • Exam Code: 300-810 CLICA
  • Length of Time:  90 Minutes
  • Registration Fee: $300 USD
  • Exam Language English


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