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C_C4H520_02 - SAP Certified Application Associate - SAP Field Service Management 2005 Practice Exam - RETIRED

C_C4H520_02 - SAP Certified Application Associate - SAP Field Service Management 2005 Practice Exam


About C_C4H520_02 - SAP Certified Application Associate - SAP Field Service Management 2005 Exam

The C_C4H520_02 - SAP Certified Application Associate - SAP Field Service Management 2005  exam has been developed to assess the skills and knowledge of the candidate required to perform the application consultant profile.


Skills Acquired

The C_C4H520_02 - SAP Certified Application Associate exam validates that the candidate possesses an overall understanding and functional configuration skills to perform as a member of an SAP Field Service Management project team in a mentoring role.


Who should take the exam?

The C_C4H520_02 - SAP Certified Application Associate exam is suitable as an entry-level qualification.


Course Outline

The C_C4H520_02 - SAP Certified Application Associate exam covers topics including - 

Domain 1 - Understanding Smartforms (> 12%)

  • Learn about the features of Smartforms module and learn to locate /create templates.


Domain 2 - Explain Mobile SAP Field Service Management application (> 12%)

  • Learn the features of mobile Field Service Management applications
  • Learn to accept, execute and close a service call.


Domain 3 - Understanding Workforce management (> 12%)

  • Learn the outline features of Workforce Management
  • Learn to create and assign a service call.


Domain 4 - Overview of Analytics and Reports (8% - 12%)

  • Learn about analytic reports on SAP FSM
  • Learn to effectively use them for reporting purposes.


Domain 5 - Overview  of Master Data Management (8% - 12%)

  • Learn about the components of Master Data Management
  • Learn the use of data models within SAP Fiend Service Management.


Domain 6 - Understanding Administration: Permissions and Configurations (8% - 12%)

  • Learn the basic features of administration modules
  • Learn to access company settings, business rules and permission settings.


Domain 7 - Overview of Crowd Workforce (< 8%)

  • Learn the key concept of Crowd service and the benefits it brings into SAP Fiend Service Management


Domain 8 - Understanding the concept of  Integrations (< 8%)

  • Learn the key concepts of integration between SAP Fiend Service Management
  • Learn about other products and end to end process flow


Domain 9 - Understanding SAP Field Services Management and SAP Service Cloud (< 8%)

  • Learn how SAP Fiend Service Management fits into SAP Service Cloud
  • Learn basic functionalities of SAP Field Service Management.


Domain 10 - Overview of Customer Self Services via Core Now (< 8%)

  • Learn about the entire end to end execution steps (Begining from consumer self-service to generating a service call and executing on it)


Domain 11 - Understanding Business Rules (< 8%)

  • Learn the benefits of using business rules and how to use them along with some use cases.



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  • In-depth and exhaustive explanation for every question
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  • Unlimited access

What are our Practice Exams?

  • Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
  • Practice exam questions have been created on the basis of content outlined in the official documentation.
  • Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
  • Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
  • You can also create your own practice exam based on your choice and preference 

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