C_C4H510_21 - SAP Certified Application Associate – SAP Service Cloud 2111 Practice Exam
C_C4H510_21 - SAP Certified Application Associate – SAP Service Cloud 2111 Practice Exam
About C_C4H510_21 - SAP Certified Application Associate – SAP Service Cloud 2111 Exam
The C_C4H510_21 - SAP Certified Application Associate exam has been developed to assess that the candidate fundamental skills and knowledge and proven skills in SAP Service Cloud project implementation.
Knowledge Evaluated
This C_C4H510_21 - SAP Certified Application Associate exam proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.
Exam Validity
The C_C4H510_21 - SAP Certified Application Associate exam exam will be valid for 5 years.
Course Outline
The C_C4H510_21 - SAP Certified Application Associate exam covers the following topics -
Domain 1 - Overview of Service Objects (> 12%)
- Learn Registered Products & their usage in Service Tickets.
- Learn Installed Base & its usage in Service Tickets.
- Learn Warranty Management & its usage in Service Tickets.
Domain 2 - Overview of Service Elements and Notification (8% - 12%)
- Learn setup Service Levels, Categories and define Work Distribution rules for Service Process.
- Learn set up a notification process and configure conditions and actions for workflows.
Domain 3 - Overview of Personalization and Extensibility (8% - 12%)
- Learn to identify how to use personalization and extensibility, including mashups and custom business objects.
Domain 4 - Overview of Reporting (8% - 12%)
- Learn to leverage MS Excel with SAP Cloud for Customer reports, and identify different components of custom reports and interactive dashboards.
Domain 5 - Overview of Basic Setup Settings (8% - 12%)
- Learn to identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations.
- Learn to identify fine-tuning timeline and dependencies in the context of the overall project plan
- Learn the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.
Domain 6 - Overview of Data Management (8% - 12%)
- Learn to use data migration templates, troubleshoot data migration issues and understand mass data maintenance.
- Learn the SAP pre-packaged integration scenarios and optimal project management practices related to system integration.
Domain 7 - Overview of Service Business Process (8% - 12%)
- Learn to identify the different Service Processes and their capabilities. E
- Learn about Time Recording and Fulfillment in Service Tickets.
Domain 8 - Overview of Communication Channel and Knowledge Base (8% - 12%)
- Learn about communication channels for Service Tickets. Knowledge Base in SAP Service Cloud.
Domain 9 - Overview of Maintenance Plan (< 8%)
- Learn Maintenance Plan & its usage in Service Tickets.
Domain 10 - Overview of User Management (< 8%)
- Learn to perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions.
Domain 11 - Overview of Contracts and Ticket Hierarchy (< 8%)
- Learn to explain Contracts & Case Management in Service Tickets.
What do we offer?
- Full-Length Mock Test with unique questions in each test set
- Practice objective questions with section-wise scores
- In-depth and exhaustive explanation for every question
- Reliable exam reports evaluating strengths and weaknesses
- Latest Questions with an updated version
- Tips & Tricks to crack the test
- Unlimited access
What are our Practice Exams?
- Practice exams have been designed by professionals and domain experts that simulate real-time exam scenario.
- Practice exam questions have been created on the basis of content outlined in the official documentation.
- Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
- Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
- You can also create your own practice exam based on your choice and preference
