Associate Professional in Human Resources™ Practice Exam
Associate Professional in Human Resources
About Associate Professional in Human Resources
HRCI Associate Professional in Human Resources (aPHR) certification helps candidates to fast-track their career growth and provides confidence to launch into the HR profession. The aPHR is the HR certification designed for professionals who are just beginning their HR career journey and proves your knowledge of foundational Human Resources.
Who should take the exam?
Candidates applying for the aPHR exam must have a high school diploma or global equivalent. No HR experience is required since this is a knowledge-based credential.
1. HR Operations (38%)
Understanding the tactical and operational tasks related to workforce management and the HR function. It also includes complying with the laws, regulations, and policies that affect the organization.
• Organizational strategy and its connection to mission, vision, values, business goals, and objectives
• Organizational culture (for example: traditions, unwritten procedures)
• Legal and regulatory environment
• Confidentiality and privacy rules that apply to employee records, company data, and individual data
• Business functions (for example: accounting, finance, operations, sales and marketing)
• HR policies and procedures (for example: ADA, EEO, progressive discipline)
• HR Metrics (for example: cost per hire, number of grievances)
• Impact of technology on HR (for example: social media, monitoring software, biometrics)
• Employee records management (for example: electronic/paper, retention, disposal)
• Statutory reporting requirements (for example: OSHA, ERISA, ACA)
• Purpose and function of Human Resources Information Systems (HRIS)
• Job classifications (for example: exempt, non-exempt, contractor)
• Job analysis methods and job descriptions
2. Recruitment and Selection (15%)
In this you will understand the hiring process including regulatory requirements, sourcing of applicants, formal interview and selection process, and onboarding of a new hire.
• Applicable laws and regulations related to recruitment and selection, such as non-discrimination, accommodation, and work authorization (for example: Title VII, ADA, EEOC Uniform Guidelines on Employee Selection Procedures, Immigration Reform and Control Act)
• Applicant databases
• Recruitment sources (for example: employee referral, social networking/social media)
• Recruitment methods (for example: advertising, job fairs)
• Alternative staffing practices (for example: recruitment process outsourcing, job sharing, phased retirement)
• Interviewing techniques (for example: behavioral, situational, panel)
• Post-offer activities (for example: drug-testing, background checks, medical exams)
• Orientation and onboarding
3. Compensation and Benefits (14%)
Understanding concepts related to total rewards such as pay and benefit programs. Responding to employee questions and handling claims in compliance with applicable laws, regulations, and company policies.
• Applicable laws and regulations related to compensation and benefits, such as monetary and nonmonetary entitlement, wage and hour, and privacy (for example: ERISA, COBRA, FLSA, USERRA, HIPAA, PPACA, tax treatment)
• Pay structures and programs (for example: variable, merit, bonus, incentives, non-cash compensation, pay scales/grades)
• Total rewards statements
• Benefit programs (for example: health care plans, flexible benefits, retirement plans, wellness programs)
• Payroll processes (for example: pay schedule, leave and time-off allowances)
• Uses for salary and benefits surveys
• Claims processing requirements (for example: workers’ compensation, disability benefits)
• Work-life balance practices (for example: flexibility of hours, telecommuting, sabbatical)
4. Human Resource Development and Retention (12%)
This will help you understanding the techniques and methods for delivering training programs and developing individual employees.
• Applicable laws and regulations related to training and development activities (for example: Title VII, ADA, Title 17 [Copyright law])
• Training delivery format (for example: virtual, classroom, on-the-job)
• Techniques to evaluate training programs (for example: participant surveys, pre- and post-testing, after action review)
• Career development practices (for example: succession planning, dual career ladders)
• Performance appraisal methods (for example: ranking, rating scales)
• Performance management practices (for example: setting goals, benchmarking, feedback)
5. Employee Relations (16%)
In this you will understand the methods organizations use to monitor and address morale, performance, and retention. It also includes balancing the operational need of the organization with comfort of the individual employee.
• Applicable laws affecting employment in union and nonunion environments, such as laws regarding antidiscrimination policies, sexual harassment, labor relations, and privacy (for example: WARN Act, Title VII, NLRA)
• Employee and employer rights and responsibilities (for example: employment-at-will, privacy, defamation, substance abuse)
• Methods and processes for collecting employee feedback (for example: employee attitude surveys, focus groups, exit interviews)
• Workplace behavior issues (for example: absenteeism, aggressive behavior, employee conflict, workplace harassment)
• Methods for investigating complaints or grievances
• Progressive discipline (for example: warnings, escalating corrective actions, termination)
• Off-boarding or termination activities
• Employee relations programs (for example: recognition, special events, diversity programs)
• Workforce reduction and restructuring terminology (for example: downsizing, mergers, out-placement practices)
6. Health, Safety, and Security (5%)
In this you will understand about the law, regulation, and policy that promote a safe work environment. Use risk mitigation procedures to protect against workplace hazards.
• Applicable laws and regulations related to workplace health, safety, security, and privacy (for example: OSHA, Drug-Free Workplace Act, ADA, HIPAA, Sarbanes-Oxley Act)
• Risk mitigation in the workplace (for example: emergency evacuation procedures, health and safety, risk management, violence, emergencies)
• Security risks in the workplace (for example: data, materials, or equipment theft, equipment damage or destruction, cyber crimes, password usage)
- Exam Name: Associate Professional in Human Resources
- Exam Code: aPHR
- Number of Questions: 100 Scored questions + 25 pre-test questions
- Time Duration: 2 hour 15 minutes
- Validity: 3 years
- Exam Cost: $300 USD + $100 USD Application fee
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